Faustine Mambu
Support Manager France at Moodus | Amsterdam, North Holland, Netherlands
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Faustine Mambu currently serves as the Support Manager for France at Moodus, where she leverages her dynamic and positive approach to drive exceptional client relations and technical support. In her role, Faustine is instrumental in ensuring seamless onboarding and optimal utilization of Moodus’s innovative terminal solutions for a diverse client base. Her expertise in configuration, troubleshooting, and transaction management allows her to deliver tailored assistance that enhances customer satisfaction and loyalty.
One of her key projects involves streamlining the support process for transaction-related inquiries, including handling complex requests related to payments, deposits, and SIM card management. Faustine’s proactive coordination with the technical team ensures swift resolution of incidents, continuous improvement of functionalities, and the implementation of customer feedback into product development. Her ability to manage multiple priorities with polyvalence and a keen focus on customer experience has been vital in maintaining high satisfaction levels across her portfolio.
Faustine’s skills in relationship management, combined with her experience in social media engagement and client follow-up, enable her to foster strong, long-lasting partnerships. She is also actively involved in recruitment and team management, contributing to a collaborative environment that emphasizes service excellence. Her motivation by challenges and her commitment to delivering top-tier support make her a key asset at Moodus, where she continually strives to enhance the client journey through innovative solutions and dedicated service.
Support Manager France at Moodus in May 2024 to Present
Onboarding Consultant at Doctolib in August 2022 to April 2024
Inside Sales at Doctolib in December 2021 to July 2022
Business Development and Communication Manager at VAKOM Paris in November 2020 to October 2021
Sedentary Commercial at Groupe Demos in September 2019 to September 2020
Business Development Agent at La Compagnie des Desserts in September 2018 to September 2019
Sales and Management Assistant at APSEM in January 2018 to February 2018
Sales and Management Assistant at GOURMET TROTTEUR in May 2017 to June 2017
Saleswoman at HEMA in November 2015 to December 2015
Management Assistant at SIEMEX in January 2015 to March 2015
HR Assistant at AXE Emploi ALBI in May 2014 to June 2014
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ESCG Paris, Master Degree of Business and Business Management, July 2026
ESCG Paris, July 2026
Ecoles Billières, July 2026
High School Polyvalent Bellevue, July 2026
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Remboursements
Polyvalence
Saisie de données
Expérience client
Résolution de problèmes
Communication
Relation client
Recrutement
Développement de nouvelles affaires
Business-to-Business (BtoB)
Polyvalente
Développement commercial
Management
Suivi des clients
Administration
Satisfaction du client
Réseaux sociaux
Conseil
Service client
Leadership d’équipe
Pack Office
Contact client
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Discover more about MoodusWhat is Faustine Mambu email address?
Email Faustine Mambu at [email protected] and [email protected]. This email is the most updated Faustine Mambu's email found in 2026.
How to contact Faustine Mambu?
To contact Faustine Mambu send an email to [email protected] or [email protected]. (updated on March 07, 2025)
What company does Faustine Mambu work for?
Faustine Mambu works for Moodus
What is Faustine Mambu's role at Moodus?
Faustine Mambu is Support Manager France
What is Faustine Mambu's Phone Number?
Faustine Mambu's phone (**) *** *** 126
What industry does Faustine Mambu work in?
Faustine Mambu works in the Computer Software industry.
Faustine Mambu Email Addresses
Faustine Mambu Phone Numbers
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