Faustine Bolo
Digital Experience Manager at CHANEL | France
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Faustine Bolo currently serves as the Digital Experience Manager for CHANEL's Global Watches and Fine Jewelry division, where she leverages over 13 years of international digital management expertise to elevate the brand’s digital presence. In her role, Faustine oversees a comprehensive portfolio of e-services, websites, and applications, ensuring seamless omnichannel integration that enhances the overall customer journey. Her strategic leadership involves managing cross-functional teams of five full-time professionals, driving innovative digital projects that align with CHANEL’s luxury standards and business objectives.
Faustine’s core responsibilities include leading the development and implementation of new digital features, functional scoping, and prioritization in collaboration with internal stakeholders such as Marketing, CX/CRM, Digital Assets, and regional teams. Her expertise in web analytics, including proficiency with tools like Google Analytics, enables her to analyze user behavior and optimize digital touchpoints for a superior client experience. She actively manages projects related to CRM strategies, media campaigns, and digital marketing initiatives, ensuring data-driven decision-making and measurable results.
Her skill set encompasses project planning, digital marketing strategy, social media marketing, and content management systems like Prestashop. Faustine’s ability to manage multiple complex projects simultaneously, combined with her deep understanding of web statistics and customer experience, positions her as a key driver of digital innovation within the luxury sector. Her strategic vision and hands-on approach continue to foster CHANEL’s reputation as a leader in digital luxury retail, delivering engaging, personalized digital experiences that resonate with discerning clients worldwide.
Digital Experience Manager at CHANEL in July 2022 to Present
Digital engagement Senior Brand Manager at Martell Mumm Perrier-Jouët in November 2020 to June 2022
Global digital product manager at Martell Mumm Perrier-Jouët in November 2019 to November 2020
Ecommerce Project Manager at Martell Mumm Perrier-Jouët in June 2018 to November 2019
E-commerce manager / Digital In Store manager at TEAMINSIDE in February 2018 to June 2018
Online Manager E-commerce - Europe - Moyen-Orient - Afrique - Inde - Russia at Estee Lauder Companies Europe in June 2016 to December 2017
Chargée de projets web at Uniprix Inc in November 2013 to September 2015
Product owner Selfcare at Bouygues Telecom in September 2010 to April 2013
Web project manager for Sephora (LVMH) at Novedia Consulting in January 2010 to August 2010
E-merchandising manager (Selfcare) at Bouygues Telecom in September 2008 to October 2009
Product manager assistant at Skalli in January 2008 to July 2008
Public Relation Assistant at Clinique in July 2006 to December 2006
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ESCE International Business School, Bachelor in 4 years / Diploma ESCE, November 2026
Université Paris Nanterre, Master 2 International Operationnal Marketing, November 2026
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Création de contenu
Image de marque
Procédure de discovery
Analytique
Expérience client
Adaptation
Marketing digital
Statistiques web
E-commerce
Digital Marketing
Gestion de projet
Gestion de projet web
Marketing
Web Analytics
Marketing en ligne
Product Marketing
Stratégie de commercialisation
Product Management
Social Media
Web Project Management
Réseaux sociaux
Project Planning
Google Analytics
Responsable produit
Marketing social
Scrum
Social Media Marketing
CMS
Project Management
Appareils mobiles
Online Marketing
Mobile Devices
product owner
CRM
Optimisation des processus
Partenariats stratégiques
Marketing à partir de blogs
Gestion de la relation client (CRM)
Marketing Strategy
Salesforce.com
Prestashop
Magento
omnichannel
digital in-store
Sales force marketing cloud
Stratégie marketing
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Discover more about CHANELWhat is Faustine Bolo email address?
Email Faustine Bolo at [email protected] and [email protected]. This email is the most updated Faustine Bolo's email found in 2026.
What is Faustine Bolo phone number?
Faustine Bolo phone number is 0668731737.
How to contact Faustine Bolo?
To contact Faustine Bolo send an email to [email protected] or [email protected]. If you want to call Faustine Bolo try calling on 0668731737. (updated on February 24, 2025)
What company does Faustine Bolo work for?
Faustine Bolo works for CHANEL
What is Faustine Bolo's role at CHANEL?
Faustine Bolo is Digital Experience Manager
What industry does Faustine Bolo work in?
Faustine Bolo works in the Luxury Goods & Jewelry industry.
Faustine Bolo Email Addresses
Faustine Bolo Phone Numbers
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