Fabienne Dimier

Q: What is Fabienne Dimier email address?

Email Fabienne Dimier at fabienne.dimier@axa-assistance.com. This email is the most updated Fabienne Dimier's email found in 2026.

Q: How to contact Fabienne Dimier?

To contact Fabienne Dimier send an email to fabienne.dimier@axa-assistance.com. (updated on March 25, 2025)

Operations Performance and Optimization Expert – Home Business Line at AXA Partners | Greater Paris Metropolitan Region

About Fabienne Dimier

Fabienne Dimier currently serves as the Operations Performance and Optimization Expert for the Home Business Line at AXA Partners, where she leverages over 15 years of extensive experience in the insurance and assistance industry to drive operational excellence. In her role, Fabienne focuses on enhancing the efficiency and effectiveness of core operational processes, ensuring that the deployment of international solutions aligns seamlessly with client needs, business objectives, and local market constraints. Her expertise in standardizing operational models allows her to implement best practices across diverse markets, fostering a culture of continuous improvement and operational maturity.

Fabienne plays a pivotal role in deploying governance frameworks and performance metrics that monitor and elevate operational performance. She actively manages NPS targets and collaborates with country teams and Customer Experience units to develop targeted action plans aimed at boosting customer satisfaction and loyalty. Her strategic approach ensures that operational initiatives are not only aligned with business profitability but also enhance the overall customer journey.

In addition, Fabienne contributes significantly to the operational aspects of new product launches and the deployment of innovative tools, ensuring seamless integration and adoption across markets. Her expertise in operational maturity models enables her to identify areas for process optimization and implement scalable solutions that support sustainable growth. Known for her team spirit, pragmatism, and creative problem-solving, Fabienne’s flexible approach allows her to navigate complex international projects with agility, delivering concrete results that strengthen AXA Partners’ competitive position in the insurance landscape.

Fabienne Dimier Work

Operations Performance and Optimization Expert – Home Business Line at AXA Partners in October 2017 to Present

Operations Program Manager and Business Analyst – Global operations and Motor and Home network at AXA Assistance Holding in March 2016 to September 2017

Project Manager for AGP – International Medical Network at AXA Assistance Holding in January 2015 to February 2016