Evans Simon
Director of IT Production Support at Flagstar Bank | New York, New York, United States
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Evans Simon serves as the Director of IT Production Support at Flagstar Bank, where he leverages his extensive experience in IT management to drive operational excellence and strategic alignment across the organization. In this pivotal role, Evans has successfully managed the integration of IT service operations following significant company mergers, ensuring that all systems comply with new enterprise standards. His expertise in ITIL frameworks and change management has been instrumental in creating a seamless transition, allowing for the consistent delivery of IT services across multiple geographically dispersed offices.
Under Evans' leadership, the IT Production Support team has enhanced its Service Desk operations, streamlining incident and problem management processes to improve response times and customer satisfaction. His commitment to team building and technical support has fostered a collaborative environment where innovation thrives, enabling the organization to adapt swiftly to evolving business objectives. Furthermore, Evans excels in requirements analysis and due diligence, ensuring that IT infrastructure management aligns with Flagstar Bank's strategic goals.
Key projects led by Evans include the implementation of advanced monitoring tools that enhance system reliability and performance, as well as the development of comprehensive training programs for IT staff to elevate service delivery standards. His visionary approach not only drives corporate capabilities but also positions Flagstar Bank as a leader in leveraging technology to meet the demands of a dynamic financial landscape. With a client-focused mindset and a passion for aligning technology with business needs, Evans Simon continues to make a significant impact in the realm of IT operations.
Director of IT Production Support at Flagstar Bank in March 2023 to November 2024
Director of IT, SVP at Signature Bank in May 2000 to March 2023
Information Technology AVP at HSBC in April 1997 to May 2000
Information Technology Associate at Chase in April 1993 to March 1997
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Fordham University, Master of Business Administration (MBA), June 2026
New York Institute of Technology
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Business Process Improvement
ServiceNow
Team Building
Service Desk
IT Hardware Support
IT Operations
IT Infrastructure Management
IT Asset Management
Production Support
Incident Management
Back Office Operations
IT Governance
Enterprise Risk Management
Requirements Analysis
Due Diligence
IT Management
Risk Assessment
Software Installation
Business Analysis
Information Technology
Project Management Office (PMO)
Technical Support
ITIL
Network Administration
IT Strategy
Cybersecurity
IT Service Management
Change Management
Executive Management
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Discover more about Flagstar BankWhat is Evans Simon email address?
Email Evans Simon at [email protected]. This email is the most updated Evans Simon's email found in 2026.
How to contact Evans Simon?
To contact Evans Simon send an email to [email protected]. (updated on September 25, 2024)
What company does Evans Simon work for?
Evans Simon works for Flagstar Bank
What is Evans Simon's role at Flagstar Bank?
Evans Simon is Director of IT Production Support
What is Evans Simon's Phone Number?
Evans Simon's phone (212) ***-*272
What industry does Evans Simon work in?
Evans Simon works in the Information Technology & Services industry.
Evans Simon Email Addresses
Evans Simon Phone Numbers
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