Eric Schramm
Associate Director Application Development at Verizon | Roswell, Georgia, United States
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Associate Director Application Development at Verizon in June 2019 to Present
Sr. Manager National Customer Service Operations at Verizon in November 2015 to June 2019
Manager - South Area Customer Service Operations at Verizon in March 2012 to October 2015
Supervisor - Customer Service Operations at Verizon in February 2011 to February 2012
Consultant - Quality Assurance at Verizon in June 2008 to January 2011
Assistant Manager - Retail Sales at Verizon in February 2006 to May 2008
Coordinator - Quality Assurance at Verizon in January 2003 to January 2006
Representative - Customer Service at Verizon in August 2002 to January 2003
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Cornell University, Project Management Certificate, January 2019
Strayer University-South Carolina, Master of Business Administration (MBA), January 2008 to January 2011
Unviersity of South Carolina, Bachelor of Science (B.S.), January 1999 to January 2003
Villanova University, Lean Six Sigma Certificate, January 2012
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Call Center
Telecommunications
Customer Experience
Workforce Management
Customer Retention
Customer Service Management
Customer Satisfaction
Contact Centers
Sales Operations
Order Management
Technical Support
Cross-functional Team Leadership
Direct Sales
Process Improvement
Call Centers
Wireless
Performance Management
Team Leadership
Cellular Communications
Solution Selling
Mobile Devices
Account Management
CDMA
Managed Services
4G
Salesforce.com
Management
Customer Service
Leadership
Project Management
Microsoft Office
Training
Wireless Technologies
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Discover more about VerizonWhat is Eric Schramm email address?
Email Eric Schramm at [email protected]. This email is the most updated Eric Schramm's email found in 2026.
How to contact Eric Schramm?
To contact Eric Schramm send an email to [email protected].
What company does Eric Schramm work for?
Eric Schramm works for Verizon
What is Eric Schramm's role at Verizon?
Eric Schramm is Associate Director Application Development
What is Eric Schramm's Phone Number?
Eric Schramm's phone (404) ***-*248
What industry does Eric Schramm work in?
Eric Schramm works in the Telecommunications industry.
Eric Schramm Email Addresses
Eric Schramm Phone Numbers
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