Ella Costea
myCareer Center Manager at Fidelity Investments | Cincinnati Metropolitan Area
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Ella Costea serves as the myCareer Center Manager at Fidelity Investments, where she plays a pivotal role in guiding associates toward fulfilling career paths within the organization. With a strong foundation in customer service and account protection, Ella transitioned from her previous role as a Customer Response Manager, where she specialized in safeguarding accounts against financial fraud and advocating for elder customers. This experience honed her skills in risk management and customer advocacy, which she now leverages to empower Fidelity associates in their professional journeys.
In her current position, Ella is instrumental in developing and implementing strategic initiatives that enhance the career development experience at Fidelity. She leads key projects focused on training and leadership development, ensuring that associates have access to the resources and support they need to thrive. Her expertise in project management and benefits management allows her to streamline processes and create impactful training programs that resonate with employees at all levels.
Ella's proficiency in digital marketing and tools like Canva enables her to craft engaging content that promotes career opportunities and resources within the organization. By fostering a culture of continuous learning and growth, she enhances the overall customer experience for Fidelity associates, aligning their aspirations with the company's goals. Her leadership and team management skills are vital in creating a collaborative environment where associates feel supported and motivated to pursue their dreams. Ella’s commitment to nurturing talent and facilitating career advancement underscores her belief that "dreams are extremely important," as she helps others envision and achieve their professional aspirations.
myCareer Center Manager at Fidelity Investments in June 2024 to Present
Business Owner at Reflecting Expressions in January 2023 to December 2023
At Risk Customer Response Manager at Fidelity Investments in April 2017 to July 2020
Quality and Controls Representative - Interim at Fidelity Investments in October 2018 to November 2019
Interim Team Lead at Fidelity Investments in January 2017 to March 2017
Immersion Support Lead at Fidelity Investments in November 2016 to December 2016
Interim Customer Resolution Manager at Fidelity Investments in November 2015 to October 2016
Financial Associate I - Multi Benefit at Fidelity Investments in March 2014 to October 2015
Service to Solutions Professional I at Fifth Third Bank in January 2014 to February 2014
Certified Sales Specialist at Morris Furniture Co., Inc. in November 2013 to December 2013
Collections and Customer Service Representative at Fifth Third Bank (contract assignment) in July 2013 to November 2013
Sales Manager at Vodafone Romania in February 2008 to September 2012
Cashier at Vodafone Romania in December 2005 to February 2008
Loans Officer (Supervisor) - Altex Megastore at ALTEX Romania in January 2005 to December 2005
Loans Assistant at ALTEX Romania in July 2003 to January 2005
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Southern New Hampshire University, Bachelor’s Degree, September 2026
Scoala Nationala de Studii Politice si Administrative (SNSPA), Public Relations, September 2026
"Ion Maiorescu" National College, High school, September 1999 to September 2026
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Time Management
Project Management
Digital Marketing
Online Marketing
Canva
Adobe Acrobat
Benefits Management
Enrollments
Communication
Benefit Communication
Attention to Detail
Team Management
Management
Leadership
Coaching
Training
Customer Service
Sales Process
Customer Experience
Sales
Direct Sales
Microsoft Office
Telecommunications
Social Media
Retail
Strategy
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Discover more about Fidelity InvestmentsWhat is Ella Costea email address?
Email Ella Costea at [email protected], [email protected] and [email protected]. This email is the most updated Ella Costea's email found in 2026.
What is Ella Costea phone number?
Ella Costea phone number is 8592066564.
How to contact Ella Costea?
To contact Ella Costea send an email to [email protected], [email protected] or [email protected]. If you want to call Ella Costea try calling on 8592066564. (updated on August 26, 2024)
What company does Ella Costea work for?
Ella Costea works for Fidelity Investments
What is Ella Costea's role at Fidelity Investments?
Ella Costea is myCareer Center Manager
What industry does Ella Costea work in?
Ella Costea works in the Professional Training & Coaching industry.
Ella Costea Email Addresses
Ella Costea Phone Numbers
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