Durshak Shingadia

Q: What is Durshak Shingadia email address?

Email Durshak Shingadia at dshingadia@gmail.com and durshak.shingadia@team.telstra.com. This email is the most updated Durshak Shingadia's email found in 2026.

Q: How to contact Durshak Shingadia?

To contact Durshak Shingadia send an email to dshingadia@gmail.com or durshak.shingadia@team.telstra.com. (updated on March 16, 2025)

Digital Transformation Program Director at Telstra | Greater Melbourne Area

About Durshak Shingadia

Durshak Shingadia currently serves as a Senior Program Manager at Telstra, where he is at the forefront of digital transformation initiatives that are reshaping the customer experience and operational efficiency. In his role, Durshak leads complex, enterprise-wide programs focused on streamlining critical service processes such as Order to Activate and Trouble to Resolve, leveraging cutting-edge technologies like ServiceNow and Salesforce.com. His expertise in program management, IT service management, and application development enables him to orchestrate cross-functional teams effectively, ensuring seamless integration and delivery of innovative solutions.

One of Durshak’s key projects involves implementing straight-through processing capabilities that significantly reduce manual intervention, accelerate service delivery, and enhance customer satisfaction. His strategic approach combines knowledge acquisition, process optimization, and automation to create scalable, agile workflows that support Telstra’s digital-first vision. Durshak’s leadership in guiding the Digitisation Team has been instrumental in fostering a culture of continuous improvement, leveraging data-driven insights, and adopting best practices in ITSM and service integration.

With a passion for leveraging technology to generate impactful growth, Durshak is committed to creating substantial value for both the organization and its customers. His ability to align strategic objectives with operational execution ensures that Telstra remains at the forefront of telecommunications innovation. Whether driving organizational change or leading complex programs, Durshak’s expertise in cross-functional teamwork, stakeholder engagement, and strategic planning continues to propel Telstra’s digital transformation journey forward, delivering unforgettable experiences and optimized costs across the business.

Durshak Shingadia Work