Dorcas Chen

Q: What is Dorcas Chen email address?

Email Dorcas Chen at dorcas.chen@nycha.nyc.gov. This email is the most updated Dorcas Chen's email found in 2026.

Q: How to contact Dorcas Chen?

To contact Dorcas Chen send an email to dorcas.chen@nycha.nyc.gov. (updated on September 04, 2024)

Salesforce Administrator at NEO Philanthropy | New York, New York, United States

About Dorcas Chen

Dorcas Chen is a dedicated Business Analyst at the New York City Housing Authority (NYCHA), where she plays a pivotal role in enhancing operational efficiency and data management practices. With a strong foundation in business analysis and nonprofit development, Dorcas specializes in leveraging Salesforce technology to streamline processes and improve user experience. Her recent project, which involved automating the file storage process using Power Automate, resulted in a remarkable 40% increase in workflow efficiency. This initiative not only optimized data management practices but also set a new standard for operational excellence within the organization.

In her role, Dorcas employs advanced data analysis techniques, utilizing SQL and Power BI to analyze large datasets and generate actionable insights that inform strategic decision-making. Her expertise in data cleaning and integration allows her to gather comprehensive datasets on NYCHA abated apartments from various sources, ensuring that stakeholders have access to accurate and timely information. This analytical prowess is complemented by her proficiency in Tableau, which she uses to create compelling visualizations that facilitate data-driven discussions.

Dorcas is committed to delivering measurable impact through her work, and her passion for technology and analytics drives her to continuously seek innovative solutions. By combining her skills in Salesforce configuration and customization with her deep understanding of business processes, she is well-equipped to tackle the challenges faced by NYCHA and contribute to its mission of providing affordable housing to New Yorkers. Her ability to bridge the gap between technology and organizational needs makes her an invaluable asset to the NYCHA team.

Dorcas Chen Work