Dontavius C
Technical Consultant at ServiceNow | Houston, Texas, United States
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Technical Consultant at ServiceNow in December 2021 to Present
Senior Engineer at Archer Integrated Risk Management in February 2020 to December 2021
Senior Solutions Analyst at Cerner Corporation in October 2016 to January 2020
Client Technical Support Associate at Dell in July 2015 to October 2016
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Mississippi State University, Master of Science - MS, June 2026
Mississippi State University, Bachelor of Science - BS, June 2026
Mississippi Delta Community College, Associate's degree, June 2026
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Statements of Work (SOW)
Ticketing Systems
Technical Assistance
Problem Solving
Communication
Teamwork
Troubleshooting
Knowledge Base
Knowledge Sharing
Articulate 360
Learning Management Systems
E-Learning
Camtasia
ADDIE
Support Documentation
Conflict Resolution
Workload Prioritization
Chat
Active Listening
Performance Oriented
Customer Interaction
Chrome
Business Requirements
Constructive Feedback
Product Support
User Acceptance Testing
Key Performance Indicators
Analytical Skills
Customer Escalation Management
External Clients
Critical Thinking
Confidentiality
Thinking Skills
Written Communication
Deadline Oriented
Telephone Support
Business Rules
Handle Multiple Projects
Common Sense
Attention to Detail
Online Communications
English
Post-Sales
Support Services
Support Engineers
Software Troubleshooting
Document Preparation
Customer Satisfaction
Multitasking
Computer Literacy
Phone Manner
Working Experience
Etiquette
Skilled Multi-tasker
Phone Etiquette
Software Configuration Management
Configuration Management
Project Work
Relationship Development
Relationship Building
Goal Setting
Documentation
Change Requests
Customer Service
Teaching
Team Leadership
Technical Support
Research
Cerner CCL
SAP BusinessObjects
JIRA
Customer Support
Strategic Thinking
Service-Level Agreements (SLA)
BMC Remedy Ticketing System
Mentoring New Hires
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Discover more about ServiceNowWhat is Dontavius C email address?
Email Dontavius C at [email protected], [email protected] and [email protected]. This email is the most updated Dontavius C's email found in 2026.
What is Dontavius C phone number?
Dontavius C phone number is 6623921685.
How to contact Dontavius C?
To contact Dontavius C send an email to [email protected], [email protected] or [email protected]. If you want to call Dontavius C try calling on 6623921685. (updated on August 26, 2024)
What company does Dontavius C work for?
Dontavius C works for ServiceNow
What is Dontavius C's role at ServiceNow?
Dontavius C is Technical Consultant
What industry does Dontavius C work in?
Dontavius C works in the Computer Software industry.
Dontavius C Email Addresses
Dontavius C Phone Numbers
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