Donna Sy
Senior Network Manager at Citi | New York, New York, United States
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Donna Sy is a seasoned professional with a robust background in international business and finance, holding a Bachelor of Science degree from New York University’s Leonard N. Stern School of Business. With over 15 years of diverse experience, she has cultivated a unique blend of expertise that spans operations, client relationship management, and banking services. Currently serving as a Senior Network Manager at Citi, Donna plays a pivotal role in managing relationships with agent banks across North America and the LATAM regions. Her responsibilities include ensuring transparency, governance, and control over accounts held with both affiliates and third-party banks, which is crucial for maintaining the integrity of the Institutional Clients Group (ICG) business.
In her role, Donna is instrumental in the procurement of operational bank services, where she leverages her extensive knowledge of banking operations and client management to negotiate favorable terms and pricing. Her ability to navigate complex banking environments and foster strong relationships with key stakeholders has been a significant asset to Citi. Donna’s leadership skills shine through as she leads cross-functional teams, driving initiatives that enhance operational efficiency and improve client satisfaction.
Her proficiency in global client management and operations management, combined with her commitment to delivering exceptional customer service, positions her as a trusted advisor within the organization. As she continues to spearhead key projects that align with Citi's strategic objectives, Donna remains dedicated to fostering a culture of excellence and innovation in the financial services industry.
Senior Network Manager at Citi in April 2014 to Present
Client Executive Senior Associate at The Bank of New York Mellon in July 2006 to May 2013
Service Quality Manager at Citigroup in September 2003 to June 2006
Customer Service Officer at Citigroup in May 2002 to August 2003
Customer Service Representative at Citigroup in August 1998 to April 2002
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NYU Stern School of Business, Finance
NYU Stern School of Business
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Banking
Customer Service
Cash Management
Global Client Management
Manage Client Relationships
Operations Management
Sales
Team Leadership
Strategy
Portfolio Management
Management
CRM
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Discover more about CitiWhat is Donna Sy email address?
Email Donna Sy at [email protected]. This email is the most updated Donna Sy's email found in 2026.
What is Donna Sy phone number?
Donna Sy phone number is 6462457665.
How to contact Donna Sy?
To contact Donna Sy send an email to [email protected]. If you want to call Donna Sy try calling on 6462457665. (updated on August 26, 2024)
What company does Donna Sy work for?
Donna Sy works for Citi
What is Donna Sy's role at Citi?
Donna Sy is Senior Network Manager
What industry does Donna Sy work in?
Donna Sy works in the Banking industry.
Donna Sy Email Addresses
Donna Sy Phone Numbers
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