Devan Laspisa
Manager of Community Engagement at Zendesk | Madison, Wisconsin, United States
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Devan La Spisa is a seasoned Community Engagement Manager at Zendesk, where he leverages over a decade of experience to foster vibrant user communities and drive impactful communication strategies. In his current role, Devan has taken the lead on co-developing and launching the Community User Groups Program, a pivotal initiative designed to enhance user interaction and support. His creative approach to drafting detailed technical documentation ensures that community members have access to best practices and effective usage of the online platform, empowering them to maximize their experience.
Devan's collaboration with the product team is instrumental in creating events that facilitate direct exchanges between developers and customers. These events not only serve as a platform for sharing ideas but also strengthen the relationship between Zendesk and its user base, ensuring that customer feedback is integrated into product development. His expertise in community management, combined with his skills in social media communications and copywriting, allows him to craft engaging content that resonates with users and encourages active participation.
With a proven track record of nurturing customer relationships and organizing meaningful engagement opportunities, Devan is dedicated to ensuring that every user feels valued and heard. His proficiency in tools like JIRA and Confluence, along with his experience in regression testing and invoice processing, further enhances his ability to manage complex projects efficiently. As he continues to innovate within the community engagement space, Devan is poised to leverage his skills to drive even greater user satisfaction and community growth at Zendesk.
Manager of Community Engagement at Zendesk in October 2022 to Present
Sr. Community Engagement Specialist at Zendesk in March 2021 to October 2022
Community Engagement Specialist at Zendesk in May 2019 to March 2021
Community Specialist at Bungie in August 2018 to April 2019
Player Behavior Specialist at Riot Games in March 2018 to August 2018
QA Tester II at Microsoft in August 2017 to December 2017
Legal Administrator at Northwest Community Healthcare in January 2016 to January 2017
Office Manager/Legal Administrator at NAMCO USA INC. in January 2014 to January 2016
Booking Analyst at General Electric (GE) in January 2012 to January 2014
Intern at Vermillion Financial Advisors in June 2012 to August 2012
Senior Office Assistant, Clerical Assistant of Community Support at Kenneth Young Center in January 2007 to January 2012
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Roosevelt University, Bachelor of Arts (B.A.), June 2026
Harper College, Associate of Arts (AA), June 2026
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Community Management
Player Development
Product Feedback
Community Building
Customer Engagement
Data Entry
Booking Systems
Invoice Processing
Invoice Verification
Social Media Communications
Copywriting
Data Analysis
Competitive Analysis
Regression Testing
Project Management
Microsoft Office
JIRA
Twitter
Bug Tracking
Zendesk
Confluence
Discord
Test Scripts
Forum Management
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Discover more about ZendeskWhat is Devan La Spisa email address?
Email Devan La Spisa at [email protected] and [email protected]. This email is the most updated Devan La Spisa's email found in 2026.
What is Devan La Spisa phone number?
Devan La Spisa phone number is 8473462235.
How to contact Devan La Spisa?
To contact Devan La Spisa send an email to [email protected] or [email protected]. If you want to call Devan La Spisa try calling on 8473462235. (updated on September 04, 2024)
What company does Devan Laspisa work for?
Devan Laspisa works for Zendesk
What is Devan Laspisa's role at Zendesk?
Devan Laspisa is Manager of Community Engagement
What industry does Devan Laspisa work in?
Devan Laspisa works in the Computer Software industry.
Devan Laspisa Email Addresses
Devan Laspisa Phone Numbers
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