Derek Hakamaki
Senior Technical Consultant at TELUS Agriculture | Greater Montreal Metropolitan Area
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Derek Hakamaki serves as a Senior Technical Consultant at TELUS Agriculture, where he leverages his extensive IT background and expertise in MSSQL databases to drive impactful solutions for clients in the agricultural sector. In his role, Derek is instrumental in implementing new clients by providing comprehensive technical services, which include assisting with data transformation for seamless integration into the AFS system. His ability to communicate effectively with clients ensures that he can deliver tailored solutions that meet their specific needs, fostering strong relationships built on trust and reliability.
Derek's day-to-day responsibilities involve not only supporting new clients but also providing ongoing technical assistance to existing clients and project managers. His proficiency in SQL and C# enables him to write customized scripts that enhance system functionality and streamline processes, ultimately contributing to improved customer satisfaction. Additionally, Derek is adept at software documentation and network security, ensuring that all technical solutions adhere to industry standards and best practices.
With a focus on process improvement, Derek continually seeks innovative ways to enhance the user experience and optimize system performance. His skills in Linux and shell scripting further complement his technical toolkit, allowing him to address a wide range of challenges that clients may encounter. As a dedicated professional in the SaaS landscape, Derek is committed to delivering exceptional customer support and ensuring that clients can leverage technology to achieve their operational goals effectively. Through his expertise and client-centric approach, Derek Hakamaki is a vital asset to TELUS Agriculture, driving success for both the company and its clients.
Senior Technical Consultant at TELUS Agriculture in August 2017 to Present
Technical Analyst at Aptos Retail in September 2012 to August 2017
Helpdesk Analyst at Idea. in November 2011 to September 2012
Resolution Specialist at j2 Global Communications in August 2008 to August 2011
Lead Problem Resolution Specialist at Convergys in January 2007 to January 2008
Customer Support Representative at Convergys in January 2005 to January 2007
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CDI College, Diploma, October 2026
CDI College, Toronto
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Technical Support
SQL
Help Desk Support
Windows 7
Windows Server
Linux
Troubleshooting
Call Center
Active Directory
Windows
Salesforce.com
Customer Satisfaction
Team Leadership
Software Documentation
Call Centers
Access
Network Security
Cloud Computing
System Administration
Servers
Customer Service
SaaS
Process Improvement
CRM
HTML
Information Technology
TCP/IP
Databases
Microsoft Office
MS-DOS
Networking
Microsoft SQL Server
Customer Support
Powershell
Shell Scripting
VBA
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Discover more about TELUS AgricultureWhat is Derek Hakamaki email address?
Email Derek Hakamaki at [email protected] and [email protected]. This email is the most updated Derek Hakamaki's email found in 2026.
How to contact Derek Hakamaki?
To contact Derek Hakamaki send an email to [email protected] or [email protected]. (updated on October 01, 2024)
What company does Derek Hakamaki work for?
Derek Hakamaki works for TELUS Agriculture
What is Derek Hakamaki's role at TELUS Agriculture?
Derek Hakamaki is Senior Technical Consultant
What is Derek Hakamaki's Phone Number?
Derek Hakamaki's phone (**) *** *** 115
What industry does Derek Hakamaki work in?
Derek Hakamaki works in the Information Technology & Services industry.
Derek Hakamaki Email Addresses
Derek Hakamaki Phone Numbers
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