Derean K
Partner Accounts Specialist at Snap One | Charlotte Metro
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Derean K. is a dedicated Partner Accounts Specialist at Snap One, where he plays a pivotal role in enhancing dealer partner relationships through exceptional customer service and efficient account management. With a robust background in Collections, Credit Management, and Loan Servicing, Derean brings a wealth of expertise to his current position, ensuring that all partner inquiries—ranging from invoice discrepancies to credit memos—are addressed promptly and effectively. His commitment to resolving issues not only fosters trust but also strengthens the overall partnership experience.
In his role, Derean is responsible for liaising with dealer partners to navigate complex Accounts Receivable challenges. He skillfully manages telephone inquiries, ensuring that discrepancies are resolved swiftly, which is critical in maintaining positive cash flow and partner satisfaction. His proficiency in processing payments received over the phone for pending orders showcases his attention to detail and commitment to operational excellence. By utilizing advanced CRM tools like Salesforce B2B Commerce, Derean enhances customer engagement and streamlines communication, making him an invaluable asset to the Snap One team.
Key projects that highlight Derean's impact include the implementation of improved processes for handling partner queries, which have led to a significant reduction in response times and increased partner satisfaction ratings. His strategic approach to business operations, combined with his extensive knowledge of payment processing systems such as Paytrace and Authorize.net, positions him as a leader in the field. With a passion for driving results and a focus on building lasting relationships, Derean K. exemplifies the qualities of a results-oriented professional in the competitive landscape of partner account management.
Partner Accounts Specialist at Snap One in November 2020 to Present
Collections Supervisor at Grupo Unicomer / Unicomer Group in June 2014 to November 2018
Loan Servicing Supervisor at Students' Loan Bureau Jamaica in June 2008 to August 2012
Loan Servicing Officer at Students' Loan Bureau Jamaica in June 2006 to June 2008
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Mona School of Business and Management, Master of Business Administration - MBA
The University of the West Indies, Bachelor's degree
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Public Administration
Loan Servicing
Collections Management
Credit Analysis
Business Strategy
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Human Capital Management
International Relations
SAP Business One
Paytrace
Payeezy
Authorize.net
Salesforce B2B Commerce
D & B Business Credit Reports Evaluation
Altus Credit Report Evaluation
Customer Retention
Customer Satisfaction
Customer Engagement
Team Leadership
Cross-functional Team Leadership
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Discover more about Snap OneWhat is Derean K email address?
Email Derean K at [email protected]. This email is the most updated Derean K's email found in 2026.
How to contact Derean K?
To contact Derean K send an email to [email protected]. (updated on August 25, 2024)
What company does Derean K work for?
Derean K works for Snap One
What is Derean K's role at Snap One?
Derean K is Partner Accounts Specialist
What is Derean K's Phone Number?
Derean K's phone (**) *** *** 118
What industry does Derean K work in?
Derean K works in the Financial Services industry.
Derean K Email Addresses
Derean K Phone Numbers
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