Deepak Dhara

Q: What is Deepak Dhara email address?

Email Deepak Dhara at deepak.dhara@eclerx.com. This email is the most updated Deepak Dhara's email found in 2026.

Q: How to contact Deepak Dhara?

To contact Deepak Dhara send an email to deepak.dhara@eclerx.com. (updated on November 02, 2024)

Process Manager at eClerx | Chandigarh, India

About Deepak Dhara

Deepak Dhara is a seasoned professional with over 14 years of experience in the realms of Anti-Money Laundering (AML), Know Your Customer (KYC), Financial Crime Risk Management, and Banking Operations. Currently serving as a Process Manager at eClerx, Deepak plays a pivotal role in overseeing the Financial Crime Management process for a major client, Bank of America, which encompasses a robust team of approximately 800 Full-Time Equivalents (FTEs). His leadership extends to managing a diverse group of over 120 FTEs and 10 team leads across various Lines of Business, ensuring that operational excellence is maintained while adhering to stringent compliance standards.

Deepak's expertise lies in transaction analysis, performance management, and the intricacies of BPO operations, which he leverages to drive impactful results. He is actively engaged in one of the most complex operational towers, where he utilizes his problem-solving mindset and customer-centric approach to tackle challenges head-on. His commitment to maintaining Service Level Agreements (SLAs) and delivering high-quality outcomes is evident in his meticulous MIS reporting and documentation practices.

In addition to his operational responsibilities, Deepak is dedicated to fostering a culture of continuous improvement through training and development initiatives. His strong presentation skills and ability to recruit top talent further enhance his team's capabilities, ensuring that they are well-equipped to meet the evolving demands of the financial services industry. With a preference for roles in Chandigarh-Tricity, Gurugram, or Noida, Deepak is poised to take on senior operations management positions where he can continue to make a significant impact in the field of Financial Crime Risk Management.

Deepak Dhara Work