Deandre Byers
Senior Customer Care Specialist at Toast | Omaha, Nebraska, United States
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Deandre Byers serves as a Senior Customer Care Specialist at Toast, where he exemplifies a strong work ethic and a commitment to excellence in customer relations. With a profound understanding of product knowledge and a keen ability to troubleshoot complex issues, Deandre consistently delivers exceptional support in a fast-paced environment. His role extends beyond traditional customer service; he actively mentors new agents both locally and globally, collaborating with Enablement and Care leadership to foster professional growth and enhance team performance.
One of Deandre's key projects involved redesigning mentorship techniques and training programs, which he developed in partnership with leadership to optimize outcomes for new hires. This initiative not only improved onboarding experiences but also contributed to a more cohesive team dynamic. His strategic thinking and attention to detail have enabled him to compile and analyze data from the New Product team, generating valuable insights that guide the organization’s customer care strategy.
Deandre's expertise in project management and data-driven training initiatives has led to significant improvements in workflow and process efficiency. By leveraging tools like Google Sheets for data mining and analysis, he has successfully designed training programs that enhance agent performance and customer satisfaction. As a motivated persuader and constructive feedback provider, Deandre thrives on building strong relationships within his team and with customers, ensuring that every interaction is meaningful and impactful. His leadership qualities and focus on continuous improvement make him an invaluable asset to Toast, driving both individual and organizational success.
Senior Customer Care Specialist at Toast in October 2023 to Present
Customer Care Specialist at Toast in November 2022 to October 2023
Hiring Manager at 42 Degrees in March 2020 to August 2022
Human Resources Generalist at Alamo Drafthouse Cinema in December 2018 to March 2020
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Colorado Technical University, July 2026
Southeastern Oklahoma State University, Bachelor of Science - BS, July 2026
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Project Management
Design Team Coordination
Data Mining
Constructive Feedback
Team Building
Google Sheets
Leadership
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Discover more about ToastWhat is Deandre Byers email address?
Email Deandre Byers at [email protected]. This email is the most updated Deandre Byers's email found in 2026.
How to contact Deandre Byers?
To contact Deandre Byers send an email to [email protected]. (updated on August 25, 2024)
What company does Deandre Byers work for?
Deandre Byers works for Toast
What is Deandre Byers's role at Toast?
Deandre Byers is Senior Customer Care Specialist
What is Deandre Byers's Phone Number?
Deandre Byers's phone (402) ***-*125
What industry does Deandre Byers work in?
Deandre Byers works in the Computer Software industry.
Deandre Byers Email Addresses
Deandre Byers Phone Numbers
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