Deandra Scheidt
Customer Success Manager at Intradiem | Las Vegas Metropolitan Area
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Deandra Scheidt serves as a Customer Success Manager at Intradiem, where she leverages her extensive background in Operations Management and High-Level Customer Service to drive exceptional outcomes for clients. In her current role, Deandra is dedicated to partnering with customers to maximize the value of their investment in Intradiem’s innovative workforce engagement solutions. By analyzing customer utilization metrics, she identifies opportunities for increased adoption and ensures that clients are fully equipped to harness the platform's capabilities.
Deandra’s expertise in data analysis and operational analysis allows her to track and measure the net benefits of Intradiem against well-defined goals and objectives, providing clients with clear insights into their performance and areas for improvement. Her commitment to quality assurance and root cause problem-solving enables her to pinpoint service gaps and execute viable solutions that enhance customer satisfaction and retention.
Known for her effective communication and team leadership skills, Deandra excels in cross-functional collaboration, working closely with various departments to ensure a seamless customer experience. Her passion for training and development empowers her to coach clients and internal teams alike, fostering a culture of continuous improvement. Through her strategic approach and dedication to client success, Deandra is instrumental in building long-lasting relationships that drive business growth and operational excellence at Intradiem.
Customer Success Manager at Intradiem in May 2022 to Present
Client Service Specialist at PSI Services LLC in September 2020 to May 2022
Client Retention Specialist at ChiroTouch (Integrated Practice Solutions) in October 2019 to March 2020
Service Delivery Manager at Expedia Group in May 2014 to April 2019
Customer Service Supervisor at Expedia Group in April 2006 to May 2014
Customer Service Agent, Tier III Agent; Tier III Customer Service Lead at Expedia Group in October 2000 to April 2006
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University of Phoenix, Bachelors, August 2026
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Presentation Skills
CSM
Skilled Multi-tasker
Interpersonal Skills
Customer Engagement
Communication
Customer Success
Customer Retention
Performance Management
Operations Management
Travel
NICE Call Recording
Management
Microsoft Office
Customer Service
Leadership
Operational Streamlining
Quality Assurance
Team Leadership
Cross-functional Team Leadership
Customer Service Operations
Root Cause Problem Solving
Professional Writing
Data Analysis
Customer Management
Customer Experience
Customer Service Management
Service Operations
Customer Satisfaction
Coaching
Onboarding
Performance Metrics
Customer Experience Management
Operational Analysis
Global Customer Service
Streamlining Process
Customer Service Representatives
Problem Solving
Call Routing
Operational Support
Training & Development
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Discover more about IntradiemWhat is Deandra Scheidt email address?
Email Deandra Scheidt at [email protected]. This email is the most updated Deandra Scheidt's email found in 2026.
How to contact Deandra Scheidt?
To contact Deandra Scheidt send an email to [email protected]. (updated on August 25, 2024)
What company does Deandra Scheidt work for?
Deandra Scheidt works for Intradiem
What is Deandra Scheidt's role at Intradiem?
Deandra Scheidt is Customer Success Manager
What is Deandra Scheidt's Phone Number?
Deandra Scheidt's phone (**) *** *** 931
What industry does Deandra Scheidt work in?
Deandra Scheidt works in the Computer Software industry.
Deandra Scheidt Email Addresses
Deandra Scheidt Phone Numbers
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