Dat Vong
Help Desk Support Specialist at McLennan Ross LLP | Calgary, Alberta, Canada
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As a Help Desk Support Specialist at McLennan Ross LLP, Dat Vong plays a pivotal role in ensuring the seamless operation of the firm’s IT infrastructure. With a solid foundation in Network and System Administration from SAIT, Dat brings a wealth of knowledge and expertise to the team. His responsibilities encompass both Tier 1 and Tier 2 support, where he adeptly manages a diverse array of service desk tasks. This includes responding to support calls, addressing service requests, and efficiently resolving tickets, all while demonstrating exceptional time management skills to handle a demanding workload.
Dat's technical proficiency is underscored by his CompTIA Network+ certification, which equips him to tackle complex troubleshooting scenarios with confidence. His hands-on experience in configuring and deploying essential hardware—such as desktops, laptops, desk phones, scanners, and printers—ensures that end-users have the tools they need to perform their roles effectively. Furthermore, his expertise in LAN-WAN configurations and network security enhances the firm’s operational integrity, safeguarding sensitive data while facilitating smooth communication across the organization.
In addition to his technical skills, Dat is recognized for his collaborative spirit and willingness to learn, making him a valuable team player within the IT department. His familiarity with Active Directory, Windows environments, and wireless networking further complements his ability to provide comprehensive support. As he continues to contribute to key projects that enhance the firm’s IT capabilities, Dat remains committed to delivering top-tier service, ensuring that McLennan Ross LLP operates at peak efficiency in an ever-evolving technological landscape.
Help Desk Support Specialist at McLennan Ross LLP in October 2021 to Present
System Technician at Computer Upgrading Specialists in November 2019 to October 2021
Waiter at Pho Van Noodle House in October 2017 to May 2019
Capstone Project at Southern Alberta Institute of Technology (SAIT) in September 2018 to April 2019
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Southern Alberta Institute of Technology (SAIT), Diploma, June 2026
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Checklists
Analytical Skills
User Administration
Customer Service
Troubleshooting
Router and Switch Configuration
Computer Skills
LAN-WAN
Network Security
Linux
Windows Server
Computer Hardware
Active Directory
Problem Solving
Teamwork
Routing Protocols
Adaptability
Willingness to Learn
Hardwork
Windows
Microsoft Office
Routing
Networking
Wireless Networking
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Discover more about McLennan Ross LLPWhat is Dat Vong email address?
Email Dat Vong at [email protected]. This email is the most updated Dat Vong's email found in 2026.
How to contact Dat Vong?
To contact Dat Vong send an email to [email protected]. (updated on September 29, 2024)
What company does Dat Vong work for?
Dat Vong works for McLennan Ross LLP
What is Dat Vong's role at McLennan Ross LLP?
Dat Vong is Help Desk Support Specialist
What is Dat Vong's Phone Number?
Dat Vong's phone (416) ***-*116
What industry does Dat Vong work in?
Dat Vong works in the Law Practice industry.
Dat Vong Email Addresses
Dat Vong Phone Numbers
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