Danilo Freitez
Application Support Analyst at Oracle | Laurel, Maryland, United States
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Danilo R. Freitez currently serves as an Application Support Analyst at Oracle, specializing in the Opera Property Management System (PMS). In this pivotal role, he is responsible for delivering comprehensive post-sales support, ensuring that clients maximize the value of their investment in Oracle's suite of products. His expertise encompasses resolving and documenting a wide range of technical issues, defects, and enhancement requests, as well as managing billable and non-technical inquiries. Danilo's proficiency with OPERA PMS V5, Special Interfaces IFC8, and Opera Exchange Information (OXI) positions him as a key resource for major accounts, where he plays a critical role in maintaining operational excellence.
Danilo's skill set is deeply rooted in product management, where he excels in product design and development. His ability to identify customer needs and translate them into actionable product specifications is complemented by his strategic vision for delivering value through robust design and prototyping. He employs methodologies such as Scrum and RUP to ensure that projects are executed efficiently and effectively, leveraging his knowledge of the Software Development Life Cycle (SDLC) to enhance product functionality and user experience.
In addition to his technical acumen, Danilo is well-versed in capacity planning and the creation of functional and non-functional requirements, allowing him to anticipate and address potential challenges proactively. His familiarity with tools like Visual Studio and JavaServer Pages (JSP) further enhances his ability to support complex applications. As a dedicated professional, Danilo R. Freitez continues to contribute to Oracle's mission of delivering innovative solutions that meet the evolving needs of the hospitality industry.
Application Support Analyst at Oracle in May 2021 to Present
Independent Agile Advisor at Freelance in September 2019 to September 2022
Associate Software Engineer at Oracle in April 2019 to September 2019
Bilingual Customer Service Admin Support (English/Spanish) at Oracle in January 2018 to March 2019
Independent Senior Java Developer at Freelance in January 2016 to January 2018
Product Owner / Project Manager at VIGEOSOFT C.A. in May 2013 to February 2015
Enterprise Architecture Consultant at PDVSA Petroleos de Venezuela S.A. in November 2005 to March 2013
Software Engineer/Java Developer at Consis International in March 2004 to October 2005
Instructor at IBM in July 2002 to February 2004
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Universidad Central de Venezuela, Bachelor of Applied Science - BASc, July 1996 to July 2026
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Microsoft SQL Server
Unified Modeling Language (UML)
Visual Studio
TOGAF
Extreme Programming
RUP Methodologies
Scrum
IT Business Strategy
IT Service Management
IT Strategy
IT Management
ITIL
Software Development Life Cycle (SDLC)
Software Documentation
Business Strategy
Core Java
JavaServer Pages (JSP)
Java Database Connectivity (JDBC)
Java Enterprise Edition
Teamwork
Enterprise Architecture
Functional Specifications
Non-Functional Requirements
Capacity Planning
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Discover more about OracleWhat is Danilo R Freitez email address?
Email Danilo R Freitez at [email protected] and [email protected]. This email is the most updated Danilo R Freitez's email found in 2026.
What is Danilo R Freitez phone number?
Danilo R Freitez phone number is 718-468-4500.
How to contact Danilo R Freitez?
To contact Danilo R Freitez send an email to [email protected] or [email protected]. If you want to call Danilo R Freitez try calling on 718-468-4500. (updated on September 03, 2024)
What company does Danilo Freitez work for?
Danilo Freitez works for Oracle
What is Danilo Freitez's role at Oracle?
Danilo Freitez is Application Support Analyst
What industry does Danilo Freitez work in?
Danilo Freitez works in the Information Technology & Services industry.
Danilo Freitez Email Addresses
Danilo Freitez Phone Numbers
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