Craig Oconor
Strategic Account Manager at OSRAM | Greater Boston
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Craig O'Conor serves as the Customer Service Supervisor at OSRAM, where he plays a pivotal role in enhancing operational efficiency and driving customer satisfaction within the aftermarket automotive lighting sector. With a keen eye for business and data analytics, Craig is adept at uncovering insights that inform decision-making and improve service delivery. His daily responsibilities involve leading a dedicated team of customer account representatives who manage order and account activities for both automotive retailers and OEM vehicle manufacturers.
In this dynamic role, Craig balances customer demand with inventory management and forecasting, ensuring that product availability aligns with seasonal orders and transitions. His collaborative approach involves partnering with cross-functional teams, including Sales, Marketing, and Planning, to streamline processes and optimize product availability. This synergy not only enhances customer satisfaction but also drives sales performance, making Craig an invaluable asset to the organization.
Craig's expertise extends beyond customer service; he possesses a robust understanding of merchandising and retail operations, which allows him to implement effective strategies that resonate with both customers and stakeholders. His commitment to loss prevention and operational excellence ensures that OSRAM remains competitive in a rapidly evolving market. By leveraging his skills in sales management and visual merchandising, Craig continuously seeks innovative solutions to address the challenges faced by his team and the broader organization, ultimately contributing to OSRAM's success in the automotive lighting industry.
Strategic Account Manager at OSRAM in February 2024 to Present
National Account Manager - Walmart at OSRAM in October 2022 to February 2024
Senior Sales Representative - OEM/OES at OSRAM in October 2021 to October 2022
Customer Service Supervisor at OSRAM in November 2017 to October 2021
Store Manager at Firestone Complete Auto Care in October 2013 to November 2017
Service Manager at Firestone Complete Auto Care in April 2013 to October 2013
Retail Store Manager in Training at Firestone Complete Auto Care in August 2012 to April 2013
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Southern New Hampshire University, Master of Business Administration - MBA, June 2026
Penn State University, Bachelor of Arts (B.A.), June 2026
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Sales
Customer Satisfaction
Merchandising
Retail
Visual Merchandising
Store Management
Customer Service
Inventory Management
Loss Prevention
Retail Sales
Profit
Sales Management
Store Operations
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Discover more about OSRAMWhat is Craig O'conor email address?
Email Craig O'conor at [email protected] and [email protected]. This email is the most updated Craig O'conor's email found in 2026.
What is Craig O'conor phone number?
Craig O'conor phone number is 7177410750.
How to contact Craig O'conor?
To contact Craig O'conor send an email to [email protected] or [email protected]. If you want to call Craig O'conor try calling on 7177410750. (updated on September 03, 2024)
What company does Craig Oconor work for?
Craig Oconor works for OSRAM
What is Craig Oconor's role at OSRAM?
Craig Oconor is Strategic Account Manager
What industry does Craig Oconor work in?
Craig Oconor works in the Electrical & Electronic Manufacturing industry.
Craig Oconor Email Addresses
Craig Oconor Phone Numbers
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