ReviewPro, A Shiji Group Brand

ReviewPro is the leading provider of Guest Intelligence solutions to independent hotel brands worldwide. The company’s comprehensive suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Survey Solution (GSS), which enable hoteliers to obtain deeper insight into operational and service strengths and weaknesses, increasing guest satisfaction, ranking on review sites and OTAs, and driving revenue. The company offers the industry-standard Global Review Index™ (GRI), an online reputation score (available exclusively to ReviewPro clients), which is used by thousands of hotels worldwide as a benchmark for reputation management efforts, based on review data collected from 175 online travel agencies (OTAs) and review sites in more than 45 languages. With its headquarters in Barcelona, ReviewPro also has offices in New York City, Singapore and Sydney. More than 30,000 hotel brands worldwide are currently using ReviewPro’s solutions, including Kempinski, Red Lion Hotels, citizenM, Mèlia Hotels, The Ascott Limited, Jurys Inn, Centara Hotels & Resorts, among many others. For more information, please visit www.reviewpro.com.