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PAYBACK

PAYBACK is the leading multipartner loyalty program and multichannel marketing platform. In Germany, Austria, Italy, Poland and other countries worldwide, customers can collect points from thousands well-known companies and marketplaces offline and online and redeem these for vouchers, rewards, frequent flyer miles or donate them to charity projects. As a multichannel marketing platform PAYBACK communicates synchronously via all channels – offline, online and mobile – and, in doing so, provides the optimum combination of coverage and personalization. Companies are able to run integrated campaigns via all available channels. They can get their message and offers to customers at the right time and the right place via the right channel - and as a result, maximize their ROI. PAYBACK is part of the American Express Group.

Free account • No credit card • 5 profiles/day

Software Development 1,111 Employees Found Founded 2000 10 Similar Companies
1,111 Employees Found
90% Email Coverage
$500.0M Est Revenue
+5% YoY Headcount Growth
4 Office HQ
10 Similar Companies
Aug '26 Last Verified

PAYBACK Technology Stack

Avature

Avature is a flexible, enterprise SaaS platform for talent acquisition, onboarding, and HR management, enabling organizations to customize and automate recruitment processes, improve candidate engagement, and drive strategic HR initiatives.

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OneTrust

OneTrust is a comprehensive privacy, security, and data governance platform that helps organizations manage compliance, protect data, and build trust with customers through streamlined policies, assessments, and risk management tools.

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Adobe Dynamic Tag Management

Adobe Dynamic Tag Management (DTM) is a cloud-based platform that simplifies the deployment and management of website tags, enabling marketers to quickly implement and update tracking codes without IT support, ensuring accurate data collection and improve

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Optanon

Optanon is a comprehensive cookie management platform that helps websites comply with privacy regulations by providing customizable cookie consent solutions, ensuring user transparency and control over data collection.

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DigiCert EV

DigiCert EV (Extended Validation) SSL certificates provide the highest level of trust and security, displaying the organization's verified identity in the browser address bar, ensuring visitors of genuine and secure websites.

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Omniture SiteCatalyst

Omniture SiteCatalyst is a web analytics tool that tracks and analyzes website visitor behavior, providing insights to optimize digital marketing strategies and improve user engagement.

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React

AI identified

Next.js

AI identified

Node.js

AI identified

Python

AI identified

Salesforce

AI identified

SAP

AI identified

Tableau

AI identified

JIRA

AI identified

Docker

AI identified

Kubernetes

AI identified

Terraform

AI identified

Ansible

AI identified

Decision Makers by Function

Ghassan Guessous

Founder

Technical Owner • Economic Buyer • 1 year

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Maxim Petrov

Director

Director Data Engineering • Influencer • 3 years

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Eyup Behsat Besir

Founder

Technical Owner • Economic Buyer • 1 year

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Luca Altenwerth

Partner

Partnermanagement • Economic Buyer • 1 year

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Annika Lailach

Director

Director Business Development • Influencer • 4 years

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Marc Lemort

Director

COUNTRY MANAGER • Influencer • 21 years

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Piotr Jedrzejec

Founder

Technical Owner (via Sii Poland) • Economic Buyer • 1 year

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Carmine Grelle

Head

Head of Facilities and Global RE + Senior FM Operations - Italy • Champion • 14 years

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Nico Winkelhaus

Head

VP Digital Marketing • Champion • 8 months

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Robert Oledzki

Director

Digital Business Director Intl. • Influencer • 6 years

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Daniela Polzin

Head

Head of Marketing Services • Champion • 6 years

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Nawid Sayed

CXO

Chief Information Security Officer • Economic Buyer • 4 years

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Holger Stary

CXO

CTO • Economic Buyer • 3 years

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Frequently asked questions about PAYBACK

Who is the CEO of PAYBACK?

Bernhard Brugger is the CEO of PAYBACK.

Who are the decision makers in PAYBACK?

The decision makers in PAYBACK are Raymond Gayle, Danilo Gama, Mr Payback, etc. Click to Find PAYBACK decision makers emails.

What is PAYBACK and how does it work?

PAYBACK is a leading multipartner loyalty program that allows customers to collect points from various well-known companies and marketplaces across multiple countries, including Germany, Austria, Italy, and Poland. Customers earn points by making purchases at participating retailers, which can then be redeemed for rewards, discounts, or special offers. The program also offers a multichannel marketing platform that helps businesses engage with their customers through targeted promotions and personalized marketing strategies.

How can businesses benefit from PAYBACK's multichannel marketing solutions?

Businesses can leverage PAYBACK's multichannel marketing solutions to enhance customer engagement and drive sales. By utilizing data-driven marketing strategies, companies can create personalized offers that resonate with their target audience. PAYBACK's platform allows businesses to reach customers through various channels, including mobile apps, email, and in-store promotions, ensuring a cohesive and effective marketing approach that maximizes customer loyalty and retention.

What industries does PAYBACK support?

PAYBACK supports a wide range of industries, including retail, travel, hospitality, and e-commerce. The program partners with thousands of well-known brands, allowing customers to earn points across diverse sectors. This extensive network enables businesses from various industries to participate in the loyalty program and benefit from PAYBACK's marketing solutions, ultimately enhancing their customer engagement and driving growth.

What technologies does PAYBACK use to enhance its services?

PAYBACK employs a variety of advanced technologies to optimize its services, including big data analytics, mobile marketing, and location-based services. The platform utilizes smart data to analyze customer behavior and preferences, enabling businesses to deliver targeted promotions. Additionally, PAYBACK's IT operations and development teams ensure a robust infrastructure, utilizing tools like Oracle databases and DevOps practices to maintain high performance and reliability.

How can customers collect and redeem PAYBACK points?

Customers can collect PAYBACK points by shopping at participating retailers, both online and in-store. Points are typically awarded based on the amount spent, and customers can track their point balance through the PAYBACK mobile app or website. To redeem points, customers can choose from a variety of rewards, including discounts, gift cards, and exclusive offers from partner brands. The redemption process is designed to be simple and user-friendly, ensuring a seamless experience.

Is there a mobile app for PAYBACK, and what features does it offer?

Yes, PAYBACK offers a mobile app that provides customers with a convenient way to manage their loyalty program. The app allows users to collect and track points, view personalized offers, and receive notifications about promotions from partner brands. Additionally, the app features location-based services that help customers find nearby participating retailers and access exclusive deals. Overall, the PAYBACK mobile app enhances the user experience by making it easy to engage with the loyalty program on the go.