At eTouchPoint, our purpose is simple: we provide innovative software that helps our clients keep a pulse on customer sentiment in a customer-driven world. Our proven, flexible software platform captures customer feedback, transforms it into real-time, actionable insights, and enables our clients to deliver higher-quality customer experiences. eTouchPoint clients benefit from our robust feedback-collection options, dynamic closed-loop alerting approach, and advanced CX reporting platform.
With more than 20 years delivering game-changing CX solutions to Fortune 500 firms, we are one of the most experienced firms in our industry. With eTouchPoint, companies can turn data into insights that give a snapshot of current customer perceptions and a roadmap for driving long-term CX improvements.
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1-10 employees
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Computer Software
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3565 7th Avenue, San Diego, CA 92103, US
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2000
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Customer Experience Management, Voice Of Customer, Customer Surveys, Customer Experience Optimization
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