Dubai Electricity & Water Authority - DEWA

Bassam Mrayyan is the CEO of Dubai Electricity & Water Authority - DEWA. To contact Bassam Mrayyan email at [email protected].

The decision makers in Dubai Electricity & Water Authority - DEWA are Ali Al Alili, Ali Mohammed Almuwaijei, Amal Koshak, etc. Click to Find Dubai Electricity & Water Authority - DEWA decision makers emails.

DEWA provides a wide range of services including electricity and water generation, transmission, and distribution. They also offer sustainable solutions such as solar energy initiatives, smart grid technologies, and water conservation programs. DEWA is committed to ensuring reliable utility services while promoting sustainability and environmental responsibility.

To apply for a new electricity or water connection, you can visit the DEWA website and navigate to the 'Customer Services' section. There, you will find an online application form that you can fill out. You will need to provide necessary documents such as your Emirates ID, property ownership documents, and any relevant approvals from the municipality. DEWA also offers a customer service hotline for assistance.

DEWA has several initiatives aimed at promoting sustainability, including the Mohammed bin Rashid Al Maktoum Solar Park, which is one of the largest renewable energy projects in the world. They also implement energy efficiency programs, encourage the use of electric vehicles, and promote water conservation through various campaigns. DEWA's commitment to sustainability is part of its broader strategy to support Dubai's vision of becoming a sustainable city.

You can pay your DEWA bill online through the DEWA website or the DEWA mobile app. Simply log in to your account, navigate to the billing section, and select the payment option. DEWA accepts various payment methods including credit/debit cards and bank transfers. Additionally, you can set up automatic payments to ensure your bills are paid on time.

DEWA's smart services offer numerous benefits including real-time monitoring of your electricity and water consumption, easy access to billing information, and the ability to report outages or service issues quickly. These services enhance customer convenience and promote energy efficiency by allowing users to track their usage patterns and adjust accordingly.

If you experience a power outage, first check your circuit breakers to ensure the issue is not within your property. If the outage persists, you can report it directly to DEWA through their website, mobile app, or customer service hotline. DEWA has a dedicated team that monitors outages and works to restore service as quickly as possible. You can also check the DEWA website for updates on outages and restoration times.