bol.com logo

bol.com

Bol.com is the largest online retailer in the Netherlands and Belgium. In 1999 we opened our virtual doors as first online bookstore in the Netherlands. Nowadays we’re working with 2.000 colleagues to deliver the best shopping platform ever. To be able to do this we have expanded our shopping platform in the 20 years of our existence. 2010 was the beginning of bol.com in Belgium. The first step towards our southern neighbors. And we opened our shopping platform to other retailers, for our customers to be able to find ‘everything’ on bol.com. Since 2016 it is possible for our partners to advertise via bol.com. And in 2017 Huub Vermeulen opened the doors of our bol.com fulfilment center. Shortly: together with 2.000 bol.commers we work to make the daily lives of our customer easier.

Free account • No credit card • 5 profiles/day

Retail 5,001 Employees Found 3168 Similar Companies
5,001 Employees Found
89% Email Coverage
$500.0M Est Revenue
2 Office HQ
3168 Similar Companies
Jul '26 Last Verified

bol.com Technology Stack

Bazaarvoice

Bazaarvoice is a customer review and user-generated content platform that helps brands collect, display, and analyze authentic customer feedback to boost trust, engagement, and sales across digital channels.

View Companies using Bazaarvoice

Omniture Adobe Test and Target

Omniture Adobe Test & Target is a powerful personalization and testing platform that enables businesses to optimize digital experiences through A/B testing, targeted content, and real-time analytics, enhancing customer engagement and conversion rates.

View Companies using Omniture Adobe Test and Target

Omniture SiteCatalyst

Omniture SiteCatalyst is a web analytics tool that tracks and analyzes website visitor behavior, providing insights to optimize digital marketing strategies and improve user engagement.

View Companies using Omniture SiteCatalyst

Oracle Commerce

Oracle Commerce is a comprehensive e-commerce platform that enables businesses to deliver personalized, scalable online shopping experiences with robust order management, personalization, and seamless integration capabilities.

View Companies using Oracle Commerce

Baynote

Baynote is an AI-powered personalization platform that delivers real-time, tailored content and product recommendations to enhance customer engagement and improve online shopping experiences.

View Companies using Baynote

TeaLeaf

Tealeaf is a customer experience analytics platform that captures and analyzes website and app user interactions in real-time, helping businesses optimize digital experiences, identify issues, and improve conversion rates.

View Companies using TeaLeaf

Frequently asked questions about bol.com

Who are the decision makers in bol.com?

The decision makers in bol.com are Ellen Coopmans, Gert-jan J, Felice Andreae, etc. Click to Find bol.com decision makers emails.

What types of products can I find on bol.com?

Bol.com offers a vast range of products across various categories, including electronics, books, entertainment, home and garden, toys, and more. As the largest online retailer in the Netherlands and Belgium, bol.com provides a comprehensive shopping experience with millions of items available for purchase.

How does bol.com support third-party sellers?

Bol.com has a robust marketplace platform that allows third-party sellers to list their products alongside bol.com's own inventory. Sellers benefit from bol.com's extensive customer base, marketing tools, and logistics support. The platform provides resources and guidance to help sellers optimize their listings and increase sales.

What payment methods are accepted on bol.com?

Bol.com accepts a variety of payment methods to ensure a convenient shopping experience for customers. These include credit and debit cards, PayPal, and iDEAL, among others. Customers can choose their preferred payment option during the checkout process.

What is bol.com's return policy?

Bol.com offers a customer-friendly return policy, allowing customers to return products within 30 days of receipt. Items must be in their original condition and packaging. Customers can initiate a return through their account on the bol.com website, and detailed instructions will be provided.

Does bol.com offer international shipping?

Currently, bol.com primarily serves customers in the Netherlands and Belgium. While international shipping is not widely available, customers from other countries can check the website for specific shipping options and availability for certain products.

How does bol.com ensure product quality and customer satisfaction?

Bol.com is committed to maintaining high standards of product quality and customer satisfaction. The platform features customer reviews and ratings for products, allowing shoppers to make informed decisions. Additionally, bol.com has a dedicated customer service team to assist with inquiries and resolve any issues that may arise.