Medallia

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.

Website	http://www.medallia.com
Employees	1,001-5,000 employees View all Medallia employees
Industry	Computer Software
Location	6220 Stoneridge Mall Rd, 2nd Floor, Pleasanton, California 94588, US
Founded	2001
Keywords	Saas, Text Analytics, Contact Center, Customer Experience Management, Technology, Social Media, Customer Feedback, Social Listening, Employee Experience, Enterprise Feedback Management, Business Intelligence (Data/Text Analytics)