CallShaper

About CallShaper

CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound call centers. Whether your call center is in-house or external, if you want to automate 100% of your Call Center process and keep your agents focused on customers, CallShaper has the answer!

CallShaper’s platform offers 99.999% reliability and has earned a 5-star rating on multiple sites. With CallShaper, call center directors who are managing multiple vendors from multiple locations have everything they need on one platform that allows for custom, do-it-yourself scripting and simple integration with third party systems.

CallShaper has no equal in providing real-time transparency. At the same time, CallShaper’s “set it and forget it” predictive dialer is a big productivity plus – doing the dialing for up to 20 lines per agent. Another CallShaper advantage is its built-in Quality Assurance Scorecard, offered at no additional cost.

CallShaper clients quickly find that they are better able to manage efficiencies at the sales rep level. Users can be up-and-running with as little as four hours of training, and there is no need for dedicated IT support.

Finally, CallShaper beats the competition on compliance, retaining easy-to-access compliance information at no charge for seven years – five years longer than the two years required by TCPA.

Website	https://www.callshaper.com
Employees	1-10 employees View all CallShaper employees
Industry	Telecommunications
Headquarter	5422 Ebenezer Road #690, White Marsh, MD 21162, US
Founded	2012
Keywords	Lead Management, Quality Control, Scripting, Sales, Auto Dialer, Reporting, Predictive Dialer, Hosted Predictive Dialer, Blended Calls, Call Center Startup, Call Center Startups, Cloud Contact Center Solutions, Outbound Call Center Solution, Real Time Leads, Virtual Call Manager, Whisper Barge, Progressive Dialer