Colm Mcgarry
Senior Business Analyst at DoHAC | Brunswick, Victoria, Australia
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Senior Business Analyst at DoHAC in September 2024 to Present
Scrum Master / Business Analyst at Coral Active in March 2024 to August 2024
Solution Lead at Medibank in October 2022 to January 2024
Business Analyst at Australia Post in August 2021 to October 2022
Contact Centre IT Consultant at Telstra in March 2021 to August 2021
Contact Centre IT Consultant at Araza in April 2020 to February 2021
Contact Centre IT Consultant at Coral Active in October 2012 to April 2020
Business Lead at Telstra in October 2008 to October 2011
Speech Integration Consultant at National Australia Bank in April 2008 to September 2008
Senior Business Analyst at Dimension Data in July 2004 to January 2008
Speech Technology Specialist at Bridgewater Consulting Services, Inc in September 2001 to June 2004
Dialogue Designer at Comtech Australia in January 2001 to January 2001
Language Modelling Engineer at Lernout and Hauspie Speech Products in January 1999 to January 2000
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Dublin City University, Bachelor of Science (B.Sc.), September 1995 to September 1999
Cistercian College Roscrea, September 1990 to September 1995
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Chatbot Design
Machine Learning
Generative AI
Net Promoter Score
UX Research
Speech Technology
Open Dialogue - SLM/SSM --> NLU
Staff training and mentoring
Wireframes
Configuration Management
Testing
Requirements gathering
Telecommunications
Agile Methodologies
Integration
Business Analysis
Business Requirements
Business Process
Copywriting
Copy Editing
Human Computer Interaction
Agile & Waterfall Methodologies
Vendor management
Stakeholder engagement
Management
Business user engagement
Team establishment, building, leading
Process mapping and improvement
Multi- (Omni-) channel delivery ethos
Access strategy fine tuning
Process Simplification
User-centred design
Self-service application design
System configuration management
Persona creation and adherence
Application tuning
Technology Consulting
Conversational Interface Design
Voice Recognition IVR
Customer Experience (CX for the kids)
Customer Journey Mapping
Grammar writing
Discourse Analysis
Dialogue Design
Voice-Talent coaching
Biometrics
Voice Biometrics
Skills-baed targeting & Agent skilling
Configuration tool development/design
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What is Colm Mcgarry email address?
Email Colm Mcgarry at [email protected]. This email is the most updated Colm Mcgarry's email found in 2026.
What is Colm Mcgarry phone number?
Colm Mcgarry phone number is +61410344626.
How to contact Colm Mcgarry?
To contact Colm Mcgarry send an email to [email protected]. If you want to call Colm Mcgarry try calling on +61410344626. (updated on August 20, 2025)
What company does Colm Mcgarry work for?
Colm Mcgarry works for DoHAC
What is Colm Mcgarry's role at DoHAC?
Colm Mcgarry is Senior Business Analyst
What industry does Colm Mcgarry work in?
Colm Mcgarry works in the Information Technology & Services industry.
Colm Mcgarry Email Addresses
Colm Mcgarry Phone Numbers
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