Christel Roco
Sr. Manager, Travel Products at Southwest Airlines | United States
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Sr. Manager, Travel Products at Southwest Airlines in January 2022 to Present
Sr. Manager Department Planning, Portfolio and Projects - Marketing at Southwest Airlines in January 2017 to January 2022
Sr. Manager Quality Management - Customer Experience Global Reservations Planning & Analysis at American Airlines (Customer Planning) in January 2014 to January 2016
Sr. Manager Workers' Compensation - Human Resources/ Corporate Finance & Risk Management at American Airlines (Customer Planning) in January 2012 to January 2014
Director, Customer Planning/ Airport Services Training, Policies, Procedures and PMO at American Airlines (Customer Planning) in January 2011 to January 2012
Employee Relations Principal - Flight/ Special Projects at American Airlines (Customer Planning) in January 2007 to January 2011
Principal Project Manager, HR at American Airlines (Customer Planning) in January 2005 to January 2007
Sr. Project Manager - Employee Portal Development at American Airlines (Customer Planning) in January 2002 to January 2005
AA.Com Customer Relationship Management Sr. Consultant at American Airlines (Customer Planning) in January 1999 to January 2002
Pricing & Revenue Management Strategy Analyst at American Airlines (Customer Planning) in January 1995 to January 1999
Account/ Marketing Representative at PepsiCo in January 1994 to January 1995
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The University of Texas at Austin, B.B.A, January 1991 to January 1995
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Revenue & Profit Growth
Revenue Analysis
Revenue Generation
Offshore Outsourcing
Teradata SQL
Marketing Campaign Management
Automated Notifications
Email Strategy
Focus Groups
User Experience (UX)
Web Development
Web Applications
Web Services
Web Design
User Acceptance Testing
Outsourcing
Project Coordination
Mergers & Acquisitions (M&A)
HR Outsourcing (HRO)
Labor Relations
Disciplinary & Grievance Procedures
Union Grievances
Contract Management
Contract Negotiation
Booking Systems
Partner Relationship Management
Airline Reservations
Strategic Communications
Mobile Devices
Mobile Applications
Airport Management
Managed Services
Injury Prevention
Legal Compliance
Regulatory Compliance
Product Design
Union Relations
Key Performance Indicators
Policy Writing
Business Planning
Business Process
Destination Management
Airport Operations
Insurance
Workers Compensation
Risk Management
Speech Analytics
Reporting & Analysis
Quality Management
Project Delivery
Collaborative Leadership
Collaboration Solutions
Stakeholder Engagement
Portfolio Management
Project Planning
Project Estimation
Vendor Management
Vendor Contracts
Contact Centers
Community Outreach
Safety Management Systems
Customer Experience
Product Development
Strategy
Management
Project Management
Leadership
Training & Development
Program Management
Strategic Planning
CRM
Customer Relationship Management (CRM)
Process Improvement
Airlines
Airports
Negotiation
Change Management
Training
Account Management
Operations Management
Pricing Strategy
PMO
Sales
Pricing
Web Analytics
Data Analysis
Advertising
Analytics
Business Analysis
Performance Management
Cross-functional Team Leadership
BPO
HR Consulting
Airline Economics
Airline Management
Business Process Improvement
Customer Service
Marketing Strategy
Employee Engagement
Project Management Office (PMO)
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Discover more about Southwest AirlinesWhat is Christel Roco email address?
Email Christel Roco at [email protected], [email protected] and [email protected]. This email is the most updated Christel Roco's email found in 2026.
How to contact Christel Roco?
To contact Christel Roco send an email to [email protected], [email protected] or [email protected].
What company does Christel Roco work for?
Christel Roco works for Southwest Airlines
What is Christel Roco's role at Southwest Airlines?
Christel Roco is Sr. Manager, Travel Products
What is Christel Roco's Phone Number?
Christel Roco's phone (***) ***-*492
What industry does Christel Roco work in?
Christel Roco works in the Airlines/Aviation industry.
Christel Roco Email Addresses
Christel Roco Phone Numbers
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