Chaithra Achar
Customer Service Support Specialist at 24-7 Intouch | Bangalore Rural, Karnataka, India
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Chaithra Achar currently serves as a Customer Service Support Specialist at 24-7 Intouch, where she plays a pivotal role in delivering exceptional technical assistance to customers through various channels, including email and chat support. With a strong focus on enhancing the customer experience, Chaithra is adept at resolving issues related to online billing, website navigation, and email functionalities. Her commitment to providing timely and effective solutions not only fosters customer satisfaction but also contributes to the overall growth of the organization.
In her role, Chaithra has successfully managed and monitored the NB Offshore mailbox, ensuring that all incoming communications are efficiently categorized and directed to the appropriate teams. Her proactive approach includes providing regular daily updates to her team regarding the progress of User Journey Testing (UJT), which is crucial for maintaining high standards of service delivery. Additionally, she conducts thorough validation of all process requests completed by processors, demonstrating her expertise in Verification and Validation (V&V) practices.
Chaithra's skill set extends beyond customer support; she possesses a solid foundation in Customer Relationship Management (CRM), billing processes, and accounts receivable (AR) management. Her ability to manage stock and content effectively, combined with her strong team management skills, positions her as a valuable asset to her organization. As she continues to expand her knowledge and hone her skills, Chaithra remains dedicated to contributing to the success of 24-7 Intouch and enhancing the overall customer journey.
Customer Service Support Specialist at 24-7 Intouch in August 2023 to Present
System Analyst at GlowTouch Technologies in March 2022 to August 2023
Quality Specialist at Hical Technologies Pvt Ltd in September 2020 to October 2021
System Analyst at Tcs(Tata Consultancy Services Limited) in May 2017 to February 2020
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PES Institute of Technology & Management, SHIVAMOGA, Diploma of Education, June 2026
marry immaculate girls high school shivamogga, June 2026
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Customer Service Representatives
Customer Retention
SQL
Customer Support
Verification and Validation (V&V)
Quality Management
Travel Planning
Time-frequency Analysis
Customer Relationship Management (CRM)
Billing Process
Client Relations
Business
Account Management
Accounts Payable (AP)
Accounts Receivable (AR)
Stock Management
Customer Experience
Technical Support
Content Management
Teamwork
Team Management
Metadata
Domain Name System (DNS)
Python (Programming Language)
Customer Service
Information Technology
Accounting
Project Management
English
Network Infrastructure
Customer Satisfaction
Equipment Maintenance
Data Entry
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Discover more about 24-7 IntouchWhat is Chaithra Achar email address?
Email Chaithra Achar at [email protected]. This email is the most updated Chaithra Achar's email found in 2026.
How to contact Chaithra Achar?
To contact Chaithra Achar send an email to [email protected]. (updated on November 10, 2024)
What company does Chaithra Achar work for?
Chaithra Achar works for 24-7 Intouch
What is Chaithra Achar's role at 24-7 Intouch?
Chaithra Achar is Customer Service Support Specialist
What is Chaithra Achar's Phone Number?
Chaithra Achar's phone +44 ** **** *293
What industry does Chaithra Achar work in?
Chaithra Achar works in the Consumer Services industry.
Chaithra Achar Email Addresses
Chaithra Achar Phone Numbers
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