Catherine Brooks
IT Incident Manager at Fifth Third Bank | Cincinnati Metropolitan Area
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IT Incident Manager at Fifth Third Bank in August 2023 to Present
Service Account Manager at AHEAD in January 2021 to July 2023
Service Account Manager at RoundTower Technologies, LLC in September 2018 to December 2020
Service Desk Supervisor at Serco in March 2018 to September 2018
Service Desk Supervisor at PROTEK Consulting LLC for SERCO Corporation in September 2017 to March 2018
IT Service Delivery Analyst at Cintas in March 2015 to August 2017
Disaster Recovery Coordinator at Cintas in March 2010 to March 2015
Senior Help Desk Service Coordinator at Cintas in January 2008 to January 2010
Level II Help Desk Service Specialist at Cintas in January 2006 to January 2008
Level I Help Desk Service Specialist at Cintas in January 2004 to January 2006
Computer Operator/Help Desk Coordinator/Computer Technician/Team Leader at Middletown Regional Hospital in April 1993 to January 2004
Administrative Assistant - IT at Bank One in July 1991 to January 1993
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Miami University, Associate Degree
Middletown High School, Associate's degree, January 1984 to January 1988
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IT Risk Management
Project Documentation
Security Information and Event Management (SIEM)
IT Governance
Coordination Skills
Shareholder Communications
Incident Response
Service Operations
Presentations
Help Desk Support
Project Delivery
Service Desk
IT Management
IT Operations
Information Technology
Customer Satisfaction
Customer Experience
Training
Continuous Improvement
IT Leadership
Incident Management
Problem Management
Team Leadership
Customer Relationship Management (CRM)
IT Service Management
Service Delivery
Account Management
Process Improvement
Disaster Recovery
Team Building
Customer Service
IBM iSeries
Troubleshooting
Citrix
Visio
Microsoft Office
Outlook
SAP
Program Management
Software Documentation
Analysis
Technical Support
ITIL Certified
Foundation Certified
Management
Project Management
Security
Networking
Leadership
Productivity Improvement
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Discover more about Fifth Third BankWhat is Catherine Brooks email address?
Email Catherine Brooks at [email protected], [email protected] and [email protected]. This email is the most updated Catherine Brooks's email found in 2026.
How to contact Catherine Brooks?
To contact Catherine Brooks send an email to [email protected], [email protected] or [email protected].
What company does Catherine Brooks work for?
Catherine Brooks works for Fifth Third Bank
What is Catherine Brooks's role at Fifth Third Bank?
Catherine Brooks is IT Incident Manager
What is Catherine Brooks's Phone Number?
Catherine Brooks's phone (**) *** *** 762
What industry does Catherine Brooks work in?
Catherine Brooks works in the Facilities Services industry.
Catherine Brooks Email Addresses
Catherine Brooks Phone Numbers
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