Gorgias

🔗 Gorgias

Day 0

**Subject** {!company} – Respond faster to customers

**Body**

Hi,

I’ve seen from your website that you’re getting repetitive support requests.

I’m the {!title} of Gorgias, we help support teams treat all customer support in one screen. This way, the support team can respond faster to customers.

Do you think it could help {!company}? If so, happy to tell you how (here’s my calendar) / show you a demo (we’re in SF too).

John Gorgias.io


Day 2

**Subject** Re: {!company} – Respond faster to customers

**Body**

Hi,

Did you have any feedback? I know lack of context on support messages is a big problem for commerce businesses. I would highly appreciate your response or a referral to your colleague at {!company} that I should be speaking with. If this is not of interest to you, please just let me know and i won’t contact you again;)

Thanks,
John Doe


Day 6

**Subject** Re: {!company} – Respond faster to customers

**Body**

Hi,

I know that email messages could be piling up in your inbox. I only wanted to make sure that you have received my previous emails.

You might like this blog post delivering customer support at scale , as it could help your team build the right macro set for {!company}.

Are you available to talk later this week? Here is a link to my calendar: https://calendly.com/abcd

Thanks!
John Doe


Day 14

**Subject** Re: {!company} – Respond faster to customers

**Body**

Hi,

I understand you’re very busy and getting all customer support in one place might not be your priority, so this will be the final email.

Should you decide to respond, I’ll be glad to discuss how Gorgias can help agents respond faster to customers, by seeing data from the back-office next to their message. (here’s my calendar, just in case). I will also appreciate if you forward my communication to a person at {!company} that would be best to discuss customer support.

Thanks!
John Doe

 

source: goodsalesemails.com

 

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