Benjamin Bondoc
Sr. System Engineer (Global Provisioning Analyst) at Cognizant | Metro Manila, National Capital Region, Philippines
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Benjamin Bondoc serves as a Senior System Engineer and Global Provisioning Analyst at Cognizant, where he plays a pivotal role in enhancing user account management and system administration. With a strong foundation in technical support and helpdesk operations, Benjamin excels in providing Level 1 and Level 2 support, ensuring that users receive timely and effective assistance. His expertise in Active Directory management is crucial for creating and maintaining user accounts, which is essential for seamless network access and security compliance.
In his current role, Benjamin is involved in key projects that focus on optimizing service desk procedures and enhancing customer service experiences. He leverages his analytical and coordination skills to troubleshoot issues efficiently, ensuring that concerns are addressed in a highly professional manner. His commitment to creating a positive customer support experience is evident in his ability to communicate effectively, both verbally and through written correspondence, which is vital in a 24x7 operational environment.
Benjamin's technical acumen extends to various platforms, including Windows and Macintosh operating systems, as well as proficiency in tools such as SAP, RSA Console, Cisco Unity Tool, and Microsoft Exchange. His knowledge of email client setup and configuration further enhances his capability to support diverse user needs. As an efficient and organized worker, Benjamin thrives under pressure, consistently delivering high-quality support while managing multiple request tickets. His dedication to continuous improvement and customer satisfaction positions him as a valuable asset to the Cognizant team and the broader IT support landscape.
Sr. System Engineer (Global Provisioning Analyst) at Cognizant in April 2021 to Present
Incident Management Specialist at Conduent in January 2019 to February 2021
Senior Service Desk Analyst / Incident Analyst at SPi CRM in March 2017 to December 2018
IT Helpdesk Analyst at Cognizant in September 2014 to September 2016
Associate Technician at Stefanini in December 2013 to September 2014
Process Associate at InterGlobe Enterprises in January 2012 to March 2013
Call Center Representative at Open Access BPO in July 2008 to May 2011
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Technological University of the Philippines - Manila, Bachelor’s Degree, October 2026
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• Technical Support / Helpdesk (Level 1 and Level 2)
• Knowledge on active directory, SAP,RSA Console, Cisco Unity Tool, Exchange Man
• Excellent Soft skill, Communications skills (Voice & Email)
• Efficient worker, fast and organized, can work under pressure with less or wi
• Knowledge and experience with Windows and Macintosh operating systems – Window
• Email client setup/configuration – Microsoft Office Outlook 2003, 2007& 2010,
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Discover more about CognizantWhat is Benjamin Bondoc email address?
Email Benjamin Bondoc at [email protected]. This email is the most updated Benjamin Bondoc's email found in 2026.
How to contact Benjamin Bondoc?
To contact Benjamin Bondoc send an email to [email protected]. (updated on October 24, 2024)
What company does Benjamin Bondoc work for?
Benjamin Bondoc works for Cognizant
What is Benjamin Bondoc's role at Cognizant?
Benjamin Bondoc is Sr. System Engineer (Global Provisioning Analyst)
What is Benjamin Bondoc's Phone Number?
Benjamin Bondoc's phone (**) *** *** 263
What industry does Benjamin Bondoc work in?
Benjamin Bondoc works in the Information Technology & Services industry.
Benjamin Bondoc Email Addresses
Benjamin Bondoc Phone Numbers
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