Ben Macmichael

Q: What is Ben Macmichael email address?

Email Ben Macmichael at ben_macmichael@byu.edu. This email is the most updated Ben Macmichael's email found in 2026.

Q: How to contact Ben Macmichael?

To contact Ben Macmichael send an email to ben_macmichael@byu.edu. (updated on September 03, 2024)

Computer Support Technician at Brigham Young University | Provo, Utah, United States

About Ben Macmichael

Ben Macmichael is a dedicated Computer Support Technician at Brigham Young University, where he leverages his extensive technical expertise to enhance the university's IT infrastructure. With a solid foundation in Information Systems, Ben specializes in a diverse range of technologies, including JavaScript, Node.js, React, Python, and MySQL, which he skillfully integrates into his daily operations. His role involves managing a robust infrastructure of over 40 Linux servers, showcasing his adept system administration capabilities. Notably, Ben has successfully doubled the ticket resolution speed, significantly improving user experience and operational efficiency.

In addition to his technical prowess, Ben excels in communication and collaboration, orchestrating seamless coordination between departmental staff to implement regular security updates. This proactive approach has led to a substantial reduction in the university's attack surface, demonstrating his commitment to cybersecurity and the protection of sensitive data. His ability to prepare and analyze data, coupled with strong time management and organizational skills, allows him to tackle complex network troubleshooting tasks effectively.

Ben's contributions have not gone unnoticed; he has achieved four merit-based salary increases, reflecting his dedication to continuous improvement and excellence in service delivery. As he continues his studies at BYU, Ben remains passionate about exploring various areas of technology, including software development and database management, positioning himself as a valuable asset to the university and the broader tech community. His expertise in AWS services such as EC2, RDS, and Elastic Beanstalk further enhances his ability to support innovative solutions and drive technological advancements within the institution.

Ben Macmichael Work