Anam Rafi
Portfolio Delivery Lead at Health Care Service Corporation | Illinois, United States
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Anam Rafi currently serves as the Portfolio Delivery Lead at Health Care Service Corporation (HCSC), where she plays a pivotal role in orchestrating the successful delivery of healthcare digital products and solutions. In this capacity, Anam leverages her extensive expertise in healthcare management, agile methodologies, and technology to oversee the lifecycle management of critical applications within HCSC’s digital ecosystem. Her responsibilities include collaborating closely with product managers to streamline the development, enhancement, and maintenance of the Blue Access Member Application, ensuring a seamless user experience for millions of members. Anam’s thorough understanding of the Software Development Life Cycle (SDLC) and integrated product development processes enables her to triage inbound requests efficiently—ranging from bug fixes to new feature implementations—while maintaining alignment with strategic business objectives.
Her role also involves acting as a proxy for product teams, facilitating effective communication across cross-functional stakeholders, and ensuring that project status reporting, sprint planning, and meeting coordination are executed with precision. Anam’s background as a trained Agilist and healthcare researcher empowers her to foster a culture of continuous improvement and servant leadership within her teams. Her expertise in healthcare-specific systems, including Oracle databases and healthcare compliance standards, positions her as a key driver in delivering innovative, compliant, and scalable healthcare solutions. Through her leadership, Anam ensures that HCSC’s digital products not only meet current industry standards but also anticipate future healthcare trends, ultimately enhancing member engagement and operational efficiency.
Portfolio Delivery Lead at Health Care Service Corporation in October 2022 to Present
Information Technology Operations Lead at XSELL Technologies in July 2021 to September 2022
Scrum Master at Kalderos in March 2021 to May 2021
Scrum Master at Discover Financial Services in September 2019 to February 2021
Business Process Analyst at Optum in October 2017 to April 2019
Information Technology Quality Assurance Analyst at Anixter in March 2017 to May 2017
Brand Compliance Analyst at CVS Health in May 2011 to May 2012
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Virginia University of Lynchburg, Doctor of Health Administration, June 2026
National Louis University, June 2026
Florida Atlantic University, Bachelor's Degree
Northcentral University, Master's Degree
Scrum.org
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Application Deployment
Agile Methodologies
Performance-Based Specifications (PBS)
Medicare Part D
Facilitated Process
Effort Estimation
SQL Server Analysis Services (SSAS)
Brand Management
DevOps
Test-Driven Development
Azure Site Recovery
Internal & External Clients
Product Lifecycle Management
Root Cause Analysis
Project Progress Tracking
Validation (Drug Manufacture)
Scrum
Business Administration
Portfolio Development
Microsoft Business Intelligence (MSBI)
Business Process Improvement
Azure DevOps Services
Healthcare Management
New Product Implementations
Microsoft Office
Release Management
Oracle Database
Software Development Life Cycle (SDLC)
Incident Management
Standards Alignment
Internal Audits
Inventory & Pricing Controls
Reporting Metrics
Integrated Product Development
Agile Software Development
Federal & State Regulatory Compliance
Program Planning
IT Project & Program Management
Project Status Reporting
Medicare
Standard Operating Procedure (SOP)
Data-driven Decision Making
Strategic Communications
User Story Development
Regression Testing
Research and Development (R&D)
End-to-End Project Management
Databases
Healthcare Information Technology (HIT)
User Story Mapping
Product Requirements
IBM iSeries
Workshop Facilitation
New Marketing Channels
Sprints
Medicaid Billing
Agile & Waterfall Methodologies
Meeting Planning
Business Case Preparation
Postman API
Java web applications
Delivery Of Projects
Meeting Facilitation
High Level Of Accuracy
Healing
Business Analysis Planning & Monitoring
Backlog Management
Compliance Auditing
Sprint Planning
Sanity Testing
User Acceptance Testing
Transparency
Database Testing
Applications Development Management
Conducting Meetings
Business Systems Analysis
Healthcare
ServiceNow
Customer Relationship Management (CRM)
Organization Skills
User Stories
Themes
Manage Complex Projects
Web Testing
Internet Banking
User Research
Prior Authorization
MariaDB
Adobe Analytics
Services Product Management
Medicaid
E-Commerce Integration
Decision Support
Test Cases
Software
Agile Training
SQL
Communication
Team Facilitation
Web Applications
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What is Anam Rafi email address?
Email Anam Rafi at [email protected]. This email is the most updated Anam Rafi's email found in 2026.
How to contact Anam Rafi?
To contact Anam Rafi send an email to [email protected]. (updated on March 13, 2025)
What company does Anam Rafi work for?
Anam Rafi works for Health Care Service Corporation
What is Anam Rafi's role at Health Care Service Corporation?
Anam Rafi is Portfolio Delivery Lead
What is Anam Rafi's Phone Number?
Anam Rafi's phone (217) ***-*841
What industry does Anam Rafi work in?
Anam Rafi works in the Retail industry.
Anam Rafi Email Addresses
Anam Rafi Phone Numbers
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