Ana Eguia
Care Manager at Trilogy Care | Brisbane City, Queensland, Australia
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Ana Eguia currently serves as a Care Manager at Trilogy Care, where she leverages her extensive background in customer service to deliver personalized, compassionate support to clients within the Home Care Package framework. In her role, Ana acts as a trusted point of contact for her clients’ personal portfolios, ensuring seamless communication with clients, their families, and service providers. Her expertise in managing care plans and budgets enables her to assist consumers in enacting tailored care strategies that align with their individual needs and goals, fostering a client-centered approach that emphasizes dignity and independence.
Ana’s proficiency with industry-specific tools such as Zendesk, Notion, Propertyware, and Monday.com allows her to efficiently source and manage critical information, streamline workflows, and coordinate multidisciplinary teams. Her meticulous organizational skills and resilience ensure that each client receives timely, accurate support, whether it’s navigating complex care requirements or resolving immediate issues with empathy and professionalism. Her background in business administration and client services enhances her ability to build strong relationships, manage stakeholder expectations, and deliver exceptional customer care.
With over 14 years of experience, Ana is committed to exceeding expectations by providing proactive solutions and fostering trust through transparent communication. Her expertise in team collaboration, training, and business relationship management positions her as a valuable asset in the healthcare and home care sectors. Ana’s dedication to continuous improvement and her interpersonal skills enable her to adapt to evolving client needs, ensuring that each individual’s care journey is supported with compassion, efficiency, and professionalism.
Care Manager at Trilogy Care in February 2023 to Present
Business Owner at Sa Kan.To Grocery Store in October 2021 to December 2022
Customer Service Analyst at 42Tech in March 2021 to December 2022
Senior Product Support Specialist at RealPage, Inc. in August 2018 to December 2021
Senior Customer Service Officer at QBE Insurance in May 2014 to January 2018
Customer Service Representative at Convergys in January 2010 to May 2014
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Kaplan Business School, Master of Business Administration - MBA, November 2026
University of San Carlos, Bachelor of Science (BS), November 2026
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Administration
Organization Skills
Distribution
Marketing
Retail Distribution
Scopes Of Work
Meeting Scheduling
Travel Arrangements
Purchase Orders
Document Management
Business Administration
Project Coordination
Approval Process
Emotional Intelligence
Attention to Detail
Program Administration
Resiliency
Key Performance Indicators
Change Management
Lean Six Sigma
Microsoft Power BI
Scrum
Business Development
Online Support
Project Team Management
Influential Communicator
Notion Productivity Software
Salesforce.com
Customer Service Representatives
Salesforce Training
Problem Solving
Logistics Management
Teamwork
Office Administration
Training
Time Management
Microsoft Word
Microsoft Excel
Client Services
Communication
Leadership
Sales
Team Leadership
Microsoft Office
Agile Methodologies
Workforce Management
Administrative Assistance
Customer Service Operations
Call Center Administration
Analytical Skills
Decision-Making
Customer Contact
Business Analysis
Project Management
Business Relationship Management
Customer Loyalty
Customer Experience
Customer Service Management
Customer Relationship Management (CRM)
Customer Satisfaction
Interpersonal Skills
Account Management
General Insurance
Customer Service
Customer Support
Technical Support
Underwriting
Customer Retention
Property & Casualty Insurance
Bookkeeping
Real Estate Transactions
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Discover more about Trilogy CareWhat is Ana Eguia email address?
Email Ana Eguia at [email protected] and [email protected]. This email is the most updated Ana Eguia's email found in 2026.
How to contact Ana Eguia?
To contact Ana Eguia send an email to [email protected] or [email protected]. (updated on March 16, 2025)
What company does Ana Eguia work for?
Ana Eguia works for Trilogy Care
What is Ana Eguia's role at Trilogy Care?
Ana Eguia is Care Manager
What is Ana Eguia's Phone Number?
Ana Eguia's phone (416) ***-*624
What industry does Ana Eguia work in?
Ana Eguia works in the Hospital & Health Care industry.
Ana Eguia Email Addresses
Ana Eguia Phone Numbers
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