Amy Elrod
Global Vice President of Customer Success at Docebo | Jefferson, Georgia, United States
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Global Vice President of Customer Success at Docebo in January 2024 to May 2024
Director, Customer Success at Docebo in January 2023 to January 2024
Director of Customer Experience, NA at Docebo in September 2020 to February 2023
Customer Success Team Lead, North America at Docebo in September 2019 to September 2020
Sr. Customer Success Manager at Docebo in May 2017 to September 2019
K12 Support Supervisor at Horizon Software International, LLC. in September 2012 to September 2017
K12 Support Analyst at Horizon Software International, LLC. in July 2010 to September 2012
Showroom Sales Manager at HADCO in October 1998 to June 2008
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Georgia Southern University
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Customer Interaction
People Management
Consultative Approach
Managing Managers
Contract Requirements
Executive-level Communication
Contract Negotiation
Operational Excellence
Strategic Accounts
Data-driven Decision Making
Business Reviews
Go-to-Market Strategy
Stressful Situations
Ad Hoc Reporting
Health Assessment
Sales Meetings
Onboarding
Team Collaboration
Negotiation
Client Visits
Business-to-Business (B2B)
Performance Metrics
Mitigation Strategies
Salesforce.com
Net Promoter Score
Key Metrics
Business Initiatives
Client Relations
Customer Experience
Totango
Zendesk
Customer Service Management
Educational Technology
Presentations
Upselling
Revenue Forecasting
Customer Loyalty
Software Industry
Business Planning
Quarterly Reviews
Presentation Skills
Build Strong Relationships
Customer Satisfaction (CSAT)
Customer Relations
Problem Solving
Growth Strategies
Coaching
Customer-Focused Selling
Key Performance Indicators
Team Management
Team Performance
Retention Strategies
Strategic Initiatives
Data Strategies
Strategic Thinking
Customer outcomes
Planning Budgeting & Forecasting
Cross-functional Team Leadership
Change Management
Team Building
Customer Service
Team Leadership
Account Management
Strategic Planning
Sales Management
Sales
Event Management
Marketing Strategy
Analysis
Event Planning
Social Media
Social Media Marketing
Budgets
Leadership
Management
Public Speaking
Fundraising
Business Travel
Special Events
Written Communication
Computer Literacy
Relationship Building
NetSuite
SQL Server Management Studio
Microsoft SQL Server
Customer Relationship Management (CRM)
Time Management
Customer Engagement
Strategy
Teamwork
Training
Communication
Start-up Environment
Customer Support
Technical Support
Customer Retention
Customer Experience Transformation
Software as a Service (SaaS)
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Discover more about DoceboWhat is Amy Elrod email address?
Email Amy Elrod at [email protected]. This email is the most updated Amy Elrod's email found in 2026.
How to contact Amy Elrod?
To contact Amy Elrod send an email to [email protected].
What company does Amy Elrod work for?
Amy Elrod works for Docebo
What is Amy Elrod's role at Docebo?
Amy Elrod is Global Vice President of Customer Success
What is Amy Elrod's Phone Number?
Amy Elrod's phone (404) ***-*522
Amy Elrod Email Addresses
Amy Elrod Phone Numbers
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