Amit Kumar
Customer Service Manager at Signify | Gurgaon, Haryana, India
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Amit Kumar is a seasoned Customer Service Manager at Signify, where he leverages over 19 years of techno-commercial experience in the telecom and lighting industries to drive exceptional service delivery and business development initiatives. In his current role, Amit is instrumental in shaping the Services Strategy for B2B customers in the Indian market, overseeing the P&L of Services. His extensive background in project management and procurement has equipped him with a robust understanding of supply chain management and vendor relations, allowing him to optimize operational efficiency and enhance customer satisfaction.
Amit's expertise in tender management and solution selling is pivotal in navigating complex business landscapes, enabling him to craft tailored service solutions that meet the unique needs of clients. His adeptness at team building fosters a collaborative environment where innovation thrives, ensuring that his team is always aligned with the strategic goals of the organization. By focusing on service delivery excellence, Amit has successfully led key projects that not only enhance customer experiences but also contribute to the overall growth of Signify in the competitive lighting sector.
His commitment to continuous improvement and customer-centric strategies positions him as a thought leader in the industry, making him a valuable asset to both his team and the broader organization. As Amit continues to drive initiatives that bridge technology and customer service, he remains dedicated to elevating the standards of service delivery in the lighting industry, ensuring that Signify remains at the forefront of innovation and customer satisfaction.
Customer Service Manager at Signify in March 2022 to Present
Services Business Development Manager at Signify in February 2018 to February 2022
Senior Contract & Commercial Manager - South East Asia Oceania & India at Ericsson India in July 2017 to January 2018
Lead Post Award Contract Managment at Ericsson India in January 2016 to June 2017
Senior Manager - Contract Management at Ericsson India in February 2013 to December 2015
Contract Manager at Nokia Siemens Networks in February 2011 to February 2013
Asst Manager - Contract Management at Bharti Airtel Limited in August 2008 to February 2011
Senior Executive - Procurement at Tata Teleservices Limited in December 2006 to August 2008
Executive - Corporate Purchase at Siemens Public Communications Network Limited in July 2006 to December 2006
ICT Engineer at Sterling Telecom & Net System Limited. in July 2003 to June 2006
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International Association of Contract and Commercial Management, Professional Certification, January 2011
Punjab Technical University, B - Tech
Symbiosis Center of Distance Learning, PGDBA, January 2010 to January 2012
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Supplier Relationship Management
Contract Negotiation
Claims Management
Customer Negotiations
4G
Tender Management
Data Science
Business Analysis
Python (Programming Language)
Post-Sales Support
Sales and Marketing
Identifying New Opportunities
Lead Generation
Analytical Skills
Business Services
Customer Experience
Strategy
Business Development
Commercial Management
Operations Management
Sales Management
Marketing
Supply Chain Management
Telecommunications
Procurement
Contract Management
Cost
Management
Project Management
Sourcing
Analysis
Competitive Analysis
Supply Chain
Risk Management
Solution Selling
Project Planning
Outsourcing
Negotiation
Team Management
Team Building
Networking
Vendor Management
Change Management
Managed Services
CRM
Service Delivery
Program Management
Pre-sales
Cross-functional Team Leadership
GSM
3G
BSS
VAS
2G
Customer Relationship Management (CRM)
Value-Added Services (VAS)
Microsoft Excel
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Discover more about SignifyWhat is Amit Kumar email address?
Email Amit Kumar at [email protected] and [email protected]. This email is the most updated Amit Kumar's email found in 2026.
What is Amit Kumar phone number?
Amit Kumar phone number is +91 8130290188.
How to contact Amit Kumar?
To contact Amit Kumar send an email to [email protected] or [email protected]. If you want to call Amit Kumar try calling on +91 8130290188.
What company does Amit Kumar work for?
Amit Kumar works for Signify
What is Amit Kumar's role at Signify?
Amit Kumar is Customer Service Manager
What industry does Amit Kumar work in?
Amit Kumar works in the Telecommunications industry.
Amit Kumar Email Addresses
Amit Kumar Phone Numbers
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