Amichay Eisner
Software Escalations Engineer at Forcepoint | Austin, Texas, United States
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Amichay Eisner is a seasoned Software Escalations Engineer at Forcepoint, where he leverages his extensive experience in the computer software industry to drive customer success and enhance product performance. With a strong background in requirements analysis and escalations resolution, Amichay plays a pivotal role in addressing complex tier 3 and tier 4 customer escalations, ensuring that critical issues are resolved efficiently and effectively. His expertise extends beyond troubleshooting; he is instrumental in delivering technical training to global technical support teams and sales engineers, empowering them with the knowledge and skills necessary to excel in their roles.
In addition to his support responsibilities, Amichay actively participates in proof of concept (POC) initiatives, collaborating closely with sales engineers to advance customer engagements and demonstrate the value of Forcepoint's solutions. His involvement in feature design and the release cycle showcases his commitment to continuous improvement and innovation, as he works to create tailored features that meet the unique needs of customers. Amichay's proficiency in various technologies, including cloud computing, Microsoft SQL Server, and programming languages such as Python and C, enables him to tackle diverse challenges and contribute to business process improvement initiatives.
With a passion for solving complex problems and a dedication to enhancing customer experiences, Amichay Eisner exemplifies the qualities of a forward-thinking Solutions Engineer. His ability to engage with cross-functional teams and his unwavering focus on customer success position him as a key asset to Forcepoint and the broader tech community.
Software Escalations Engineer at Forcepoint in August 2017 to Present
Senior Technical Support Engineer at Allscripts dbMotion – Population Health Management Solutions in June 2015 to July 2017
Final project for Information Systems B.Sc at Nemesysco - Voice Analysis Technologies in January 2014 to January 2014
Technical support (student position) at ParagonEX in January 2012 to January 2013
Professional Services Engineer at Hadassah Medical Center in January 2007 to January 2009
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Ben-Gurion University of the Negev, Bachelor of Science (B.Sc.), July 2026
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SQL
Java
C#
Agile Methodologies
Requirements Analysis
Technical Support
Network Architecture
Pre-sales
Account Management
Virtualization
security
Information Security
Cloud Computing
Data Center
Integration
Professional Services
Business Process Improvement
ASP.NET
Microsoft SQL Server
Visual Studio
Linux
Databases
Python
.NET
JavaScript
CSS
HTML5
C
C++
.NET Framework
Escalation Resolution
Customer Escalation Management
DLP
Endpoint Security
Networking
Escalations Management
customer success
Solution Development
Technical Solution Design
Post-Sales
Post-sales Support
Pre/Post Sales Engineers
Pre-Sales Technical Consulting
Technical Leadership
Implementation Experience
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Discover more about ForcepointWhat is Amichay Eisner email address?
Email Amichay Eisner at [email protected] and [email protected]. This email is the most updated Amichay Eisner's email found in 2026.
How to contact Amichay Eisner?
To contact Amichay Eisner send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Amichay Eisner work for?
Amichay Eisner works for Forcepoint
What is Amichay Eisner's role at Forcepoint?
Amichay Eisner is Software Escalations Engineer
What is Amichay Eisner's Phone Number?
Amichay Eisner's phone (214) ***-*212
What industry does Amichay Eisner work in?
Amichay Eisner works in the Information Technology & Services industry.
Amichay Eisner Email Addresses
Amichay Eisner Phone Numbers
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