Alys Zhao
User Experience Coordinator at University of Waterloo | Waterloo, Ontario, Canada
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Alys Zhao serves as the User Experience Coordinator at the University of Waterloo, where she leverages her extensive background in UX research and academia to enhance user engagement and satisfaction across campus services. In her current role, Alys has spearheaded campus-wide research initiatives, employing a diverse array of qualitative and quantitative methodologies to uncover critical trends that inform the development of library services. Her ability to analyze and synthesize complex data into clear, actionable insights has proven invaluable, allowing her to effectively communicate findings to various stakeholders, from library staff to university administrators.
Alys is particularly adept at fostering cross-functional collaboration, ensuring that research insights align seamlessly with the university's organizational goals. Her commitment to diversity and inclusivity in research is evident in her approach, as she integrates varied perspectives and user personas into her studies, thereby enriching the user experience for all community members. Alys’s proficiency with tools like NVivo for qualitative analysis, Qualtrics for survey design, and GCDocs for documentation management enhances her capability to deliver impactful solutions.
Moreover, her expertise in user journey mapping and user guide creation allows her to craft intuitive experiences that resonate with users. Alys is also exploring the potential of artificial intelligence (AI) to further refine user interactions and streamline processes within the university. With a passion for building meaningful solutions, Alys Zhao continues to drive innovation in user experience at the University of Waterloo, making a lasting impact on the academic community.
User Experience Coordinator at University of Waterloo in November 2022 to Present
User Experience Research Consultant at Low Entropy Foundation in April 2022 to November 2022
Information Management Analyst at Federal Economic Development Agency for Southern Ontario | Agence fédérale de ... in September 2020 to April 2021
Education Assistant at Museum of Ontario Archaeology in June 2020 to August 2020
Citation & Fact Checker at Emerging Library & Information Perspectives (ELIP) in April 2020 to August 2020
Research Assistant at Western University in October 2019 to April 2020
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Wilfrid Laurier University, Master of Arts - MA, November 2026
Western University, Master of Library & Information Science - MLIS, November 2026
University of Waterloo, Bachelor of Arts - BA, November 2026
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GCDocs
NVivo
Artificial Intelligence (AI)
SharePoint
Focus Groups
Miro Collaboration Platform
Teamwork
User Advocacy
User-centered Design
Card Sorting
Qualitative Research
Usability Testing
Salesforce.com
Customer Service
Information Security
User Guide Creation
UX Research
Interviewing
user journey map
Data Analysis
Quantitative Research
IBM SPSS Statistics
Information Literacy
Literature Reviews
Survey Design
R
Qualtrics
Amazon Mechanical Turk
IBM SPSS AMOS
Information Management
Salesforce Service Cloud
Qualitative & Quantitative Research Methodologies
User Interviews
Affinity Diagramming
User Personas
Transcribing
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Discover more about University of WaterlooWhat is Alys Zhao email address?
Email Alys Zhao at [email protected]. This email is the most updated Alys Zhao's email found in 2026.
How to contact Alys Zhao?
To contact Alys Zhao send an email to [email protected]. (updated on September 30, 2024)
What company does Alys Zhao work for?
Alys Zhao works for University of Waterloo
What is Alys Zhao's role at University of Waterloo?
Alys Zhao is User Experience Coordinator
What is Alys Zhao's Phone Number?
Alys Zhao's phone (416) ***-*414
What industry does Alys Zhao work in?
Alys Zhao works in the Research industry.
Alys Zhao Email Addresses
Alys Zhao Phone Numbers
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