Allison Ledoux
Digital Product Manager Customer Experience at TIAA-CREF | Huntersville, North Carolina, United States
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Allison Ledoux is a highly motivated Digital Product Manager at TIAA-CREF, where she leverages over fifteen years of experience in the Retail and Financial Services industries to enhance the customer experience for TIAA Direct clients. In her current role, Allison is dedicated to optimizing the banking experience across multiple channels, ensuring that customers receive seamless and efficient service. Her expertise in product marketing and strategy is instrumental in guiding the development of innovative solutions that address customer needs and expectations.
Allison plays a pivotal role in representing the Voice of the Customer initiatives, collaborating closely with various lines of business to identify and resolve customer experience issues. By employing her strong skills in competitive analysis and account management, she effectively manages and directs user experience challenges across the bank, ensuring that customer feedback is not only heard but acted upon. Her positive and energetic approach fosters a collaborative environment where cross-functional teams can thrive, driving the success of multi-channel initiatives.
Key projects under Allison's leadership include the enhancement of digital banking interfaces and the implementation of targeted marketing strategies that resonate with TIAA Direct's diverse customer base. Her ability to navigate complex vendor contracts and forge strategic partnerships has been essential in delivering value-driven solutions that align with the organization’s goals. As a proactive team player, Allison thrives in fast-paced environments, continuously seeking opportunities for improvement and innovation that ultimately elevate the customer experience at TIAA-CREF.
Digital Product Manager Customer Experience at TIAA-CREF in November 2012 to Present
Multi-Channel Product Manager - Online Initiatives at Wells Fargo - Consultant in March 2012 to November 2012
Senior Manager Staples Gift Cards at Staples in January 2009 to February 2012
Product Manager at Staples in January 2006 to January 2009
Marketing Manager at Staples in January 2004 to January 2006
Internet Product Manager at Fidelity Investments in January 2001 to January 2003
Associate Product Manager at Salary.com in January 2000 to January 2001
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St. Lawrence University, August 1989 to August 1993
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Product Marketing
Product Management
Product Launch
Marketing Strategy
Marketing
Marketing Management
B2B
B2B Marketing
B2B Marketing Strategy
Vendor Relationships
Vendor Contracts
Contract Negotiation
Contract Management
Gift Cards
Incentives
Loyalty Programs
Account Management
Key Account Management
Internet Strategy
internet services
Retail
Retail Sales
Retail Marketing
Operations Management
Management
Program Management
Channel Strategy
Strategic Partnerships
Customer Experience
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Discover more about TIAA-CREFWhat is Allison Ledoux email address?
Email Allison Ledoux at [email protected], [email protected] and [email protected]. This email is the most updated Allison Ledoux's email found in 2026.
What is Allison Ledoux phone number?
Allison Ledoux phone number is 9784645467.
How to contact Allison Ledoux?
To contact Allison Ledoux send an email to [email protected], [email protected] or [email protected]. If you want to call Allison Ledoux try calling on 9784645467. (updated on August 26, 2024)
What company does Allison Ledoux work for?
Allison Ledoux works for TIAA-CREF
What is Allison Ledoux's role at TIAA-CREF?
Allison Ledoux is Digital Product Manager Customer Experience
What industry does Allison Ledoux work in?
Allison Ledoux works in the Retail industry.
Allison Ledoux Email Addresses
Allison Ledoux Phone Numbers
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