Alexander Clarus
Enterprise Sales Director AI - DACH at Genesys | Lübeck, Schleswig-Holstein, Germany
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Alexander Clarus currently serves as the Enterprise Sales Director for AI at Genesys, where he plays a pivotal role in driving the company's strategic initiatives across the DACH region. Leveraging over eight years of expertise in sales, account management, and business development, Alexander is at the forefront of transforming customer experience (CX) through innovative AI solutions. His deep understanding of the contact center landscape enables him to identify and deliver tailored AI-driven strategies that enhance operational efficiency, elevate customer engagement, and generate actionable insights for enterprise clients.
In his role, Alexander spearheads key projects that integrate advanced AI technologies such as conversational AI, predictive analytics, and omnichannel automation into client ecosystems. These initiatives empower organizations to gain a comprehensive understanding of their customer journeys, optimize agent performance, and achieve measurable business outcomes. His expertise in product marketing, negotiation, and B2B sales ensures that clients receive not only cutting-edge solutions but also strategic guidance on digital transformation and CX innovation.
Alexander’s passion for AI-driven customer experience is complemented by his proficiency in project management and international sales, allowing him to navigate complex enterprise environments and foster long-term partnerships. By combining his skills in strategy and communication, he effectively articulates the value of Genesys’ cloud contact center solutions, helping organizations across industries harness AI’s transformative potential. Through his leadership, Alexander continues to position Genesys as a leader in AI-powered CX, enabling enterprises to deliver seamless, personalized, and efficient customer interactions in an increasingly digital world.
Enterprise Sales Director AI - DACH at Genesys in August 2022 to Present
Client Partner at FICO in October 2020 to August 2022
Territory Solution Sales - Senior Associate Partner at FICO in June 2018 to October 2020
Senior Business Development Manager at collectAI in May 2016 to May 2018
Business Unit Manager at ALTEN Technology in February 2016 to April 2016
Sales Executive Export Sales & Marketing at TOA Electronics Europe GmbH in July 2013 to January 2016
Business Development Assistant at Dräger in February 2011 to October 2011
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Technische Hochschule Lübeck, Diplom-Ingenieurin (Dipl.Ing.), October 2026
Technische Hochschule Lübeck
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Analytics Software
Customer Journey Analytics
Vertrieb
Account-Management
Business Development
Product Marketing
Unternehmensführung
Unternehmensstrategie
Microsoft Office
Teamwork
Ingenieurwissenschaften
Veränderungsmanagement
Produktentwicklung
Strategisches Management
Neugeschäftsentwicklung
Marketing
Project Management
Business-to-Business (B2B)
Communication
Start-ups
International Sales
Strategy
Negotiation
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Discover more about GenesysWhat is Alexander Clarus email address?
Email Alexander Clarus at [email protected] and [email protected]. This email is the most updated Alexander Clarus's email found in 2026.
How to contact Alexander Clarus?
To contact Alexander Clarus send an email to [email protected] or [email protected]. (updated on March 24, 2025)
What company does Alexander Clarus work for?
Alexander Clarus works for Genesys
What is Alexander Clarus's role at Genesys?
Alexander Clarus is Enterprise Sales Director AI - DACH
What is Alexander Clarus's Phone Number?
Alexander Clarus's phone (**) *** *** 779
What industry does Alexander Clarus work in?
Alexander Clarus works in the Computer Software industry.
Alexander Clarus Email Addresses
Alexander Clarus Phone Numbers
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