Adonny Raphael
VP, Senior Architect – Real-Time Communication Architecture and Engineering (RTC A&E) at Bank of America | Holmdel, New Jersey, United States
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Adonny Raphael serves as the Vice President and Senior Architect for Real-Time Communication Architecture and Engineering (RTC A&E) at Bank of America, where he leverages his extensive expertise in voice, video, and converged networks to drive innovation and enhance communication systems across the organization. With a robust background in systems engineering, Adonny excels in designing end-to-end solution architectures, particularly for the integration of Alcatel-Lucent IMS with the bank's existing infrastructure. His work is pivotal in ensuring seamless network management, capacity management, and effective alert collection and monitoring, which are critical for maintaining operational efficiency in a fast-paced financial environment.
In his current role, Adonny is leading key projects that focus on developing comprehensive requirements for the Service Portal, including Active Directory integration and Single Sign-On (SSO) capabilities. His commitment to automation enhances security measures and streamlines back-end service support, ultimately improving user experience and operational resilience. Adonny’s innovative approach to system design has resulted in the successful implementation of multiple projects, showcasing his ability to navigate complex technical landscapes while adhering to quality assurance and IT service management best practices.
With a skill set that spans telephony, risk management, and networking, Adonny is not only a technical leader but also a strategic thinker who fosters collaboration among cross-functional teams. His leadership in serviceability engineering and new product introduction readiness positions him as a key player in driving Bank of America’s communication architecture forward, ensuring that the bank remains at the forefront of technological advancements in the financial sector.
VP, Senior Architect – Real-Time Communication Architecture and Engineering (RTC A&E) at Bank of America in August 2013 to Present
Senior Serviceability Engineer – Technical Readiness and Serviceability at Avaya in January 2007 to January 2013
Systems Engineer / Project Manager – Technology Strategy and Development at Avaya in January 2002 to January 2007
Applications Engineer / Technical Marketing Manager – Optical Networking Group at Lucent Technologies in January 2000 to January 2002
Systems Engineer – Services R&D at Lucent Technologies in January 1997 to January 2000
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Stevens Institute of Technology, Master of Engineering (MEng)
The City University of New York - The City College of New York, Bachelor of Engineering (BE)
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Unified Communications
Solution Architecture
Network Design
Avaya
SIP
VoIP
Ethernet
Telephony
Telecommunications
IP
Financial Services
Risk Management
Managed Services
Switches
Routing
H.323
Contact Centers
Integration
IVR
CTI
Call Centers
Network Architecture
Wireless
Service Delivery
Workforce Optimization
ISDN
TCP/IP
Unified Messaging
SIP Trunking
TDM
LAN-WAN
Networking
Business Analysis
MPLS
Sales Engineering
SS7
System Deployment
ACD
Technial Project Management
Voice Mail
Cisco Technologies
QoS
Technical Marketing
Virtualization
Security
WAN
SONET
WDM
SaaS
SNMP
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Discover more about Bank of AmericaWhat is Adonny Raphael email address?
Email Adonny Raphael at [email protected] and [email protected]. This email is the most updated Adonny Raphael's email found in 2026.
What is Adonny Raphael phone number?
Adonny Raphael phone number is 7328880114.
How to contact Adonny Raphael?
To contact Adonny Raphael send an email to [email protected] or [email protected]. If you want to call Adonny Raphael try calling on 7328880114. (updated on April 11, 2024)
What company does Adonny Raphael work for?
Adonny Raphael works for Bank of America
What is Adonny Raphael's role at Bank of America?
Adonny Raphael is VP, Senior Architect – Real-Time Communication Architecture and Engineering (RTC A&E)
What industry does Adonny Raphael work in?
Adonny Raphael works in the Telecommunications industry.
Adonny Raphael Email Addresses
Adonny Raphael Phone Numbers
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