Adithya Raman
Lead - Product Adoption at Freshworks | Chennai, Tamil Nadu, India
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Adithya Raman is a seasoned Senior Product Consultant at Freshworks, where he leverages over nine years of extensive consulting experience in SaaS-based platforms, particularly in Human Capital Management (HCM) and Customer Experience Software. His role is pivotal in bridging the gap between customer needs and product capabilities, ensuring that clients not only adopt Freshworks solutions but also derive maximum value from them. Adithya's passion for customer success drives him to lead comprehensive onboarding processes, where he meticulously assesses customer goals and crafts tailored solutions that facilitate seamless adoption.
One of his standout contributions at Freshworks is his expertise in data migration, where he manages the end-to-end process, from requirement scoping to implementation. By sharing best practices and guiding clients through the intricacies of data transfer, Adithya ensures that organizations can transition smoothly to Freshworks platforms without disruption. His proficiency in tools like Microsoft Power BI enhances his ability to provide insightful analytics, empowering clients to make data-driven decisions that bolster their operational efficiency.
In addition to his technical skills, Adithya excels in cross-functional team leadership and support management, fostering collaboration among various stakeholders to drive project implementation success. His coaching abilities further enable him to mentor teams, ensuring that everyone is aligned with the overarching goal of delivering exceptional customer experiences. With a strategic approach to onboarding and proactive support, Adithya Raman is dedicated to empowering customer success, making him an invaluable asset to Freshworks and its clientele.
Lead - Product Adoption at Freshworks in July 2025 to Present
Senior Product Consultant at Freshworks in February 2022 to June 2025
Specialist product adoption at Freshworks in February 2022 to June 2025
UAT Specialist at ADP in September 2020 to February 2022
Sr. Product Consultant at Synergita in July 2018 to September 2020
Product Consultant at Synergita in July 2016 to September 2020
Senior Product Consultant at Aspire Systems in July 2016 to September 2020
Analyst at HCL Technologies in June 2014 to July 2016
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University of Madras, Master of Science - MS, August 2026
University of Madras, Bachelor of computer apllication, August 2026
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Customer Experience
Customer Satisfaction
Requirements Analysis
Solution Implementation
Customer Requirements
Project Planning
Project Management Training
Project Resource Allocation
Client Services
Service-Level Agreements (SLA)
Contact Centers
Coaching
HCM Processes & Forms
CSM
Client Relations
Customer Success
Cross-functional Team Leadership
IT Business Analysis
Support Management
Data Visualization
Microsoft Power BI
Software Project Management
Scrum
Agile Methodologies
Enterprise Resource Planning (ERP)
IT Service Management
Manual Testing
Project Management
Project Implementation
Software Implementation
Customer Retention
Account Management
Technical Support
Travel
Documentation
Human Resources (HR)
Onboarding
Microsoft Office
SQL
Software as a Service (SaaS)
Microsoft Excel
Microsoft PowerPoint
Postman API
Relationship Building
Management
product consultant
Windows 10
customer requirements gathering
New Client Implementation
gobal delivery
Workflow Analysis
Customer Onboarding
Client Onboarding
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Discover more about FreshworksWhat is Adithya Raman email address?
Email Adithya Raman at [email protected] and [email protected]. This email is the most updated Adithya Raman's email found in 2026.
What is Adithya Raman phone number?
Adithya Raman phone number is 995295461.
How to contact Adithya Raman?
To contact Adithya Raman send an email to [email protected] or [email protected]. If you want to call Adithya Raman try calling on 995295461. (updated on November 03, 2024)
What company does Adithya Raman work for?
Adithya Raman works for Freshworks
What is Adithya Raman's role at Freshworks?
Adithya Raman is Lead - Product Adoption
What industry does Adithya Raman work in?
Adithya Raman works in the Information Technology & Services industry.
Adithya Raman Email Addresses
Adithya Raman Phone Numbers
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