Adia Dawson
IT CLIENT SERVICES – SPECIAL OPERATIONS & SECURITY RESPONSE at University of California, Berkeley | San Francisco Bay Area
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Adia Dawson currently serves as the IT Client Services – Special Operations & Security Response lead at the University of California, Berkeley, where she plays a pivotal role in safeguarding the university’s digital infrastructure while ensuring seamless IT service delivery across campus. In this capacity, Adia oversees critical security operations, including incident response, threat mitigation, and the development of security protocols that protect sensitive data and institutional assets. Her expertise in network security, firewall configuration, and intrusion detection systems enables her to proactively identify vulnerabilities and implement robust security controls aligned with industry best practices.
A key project under her leadership involved the standardization of computing environments across various departments, which enhanced operational efficiency and reduced security risks. She has also spearheaded initiatives to upgrade and maintain Windows and Windows Server platforms, ensuring reliable and secure access for faculty, staff, and students. Her hands-on experience with database administration and data migration further supports the university’s complex technical needs.
Adia’s background in managing large-scale technical projects is complemented by her strong collaboration with cross-functional teams, including cybersecurity, network engineering, and user support. Her LEAN Six Sigma Yellow Belt certification underscores her commitment to continuous process improvement, streamlining security workflows, and optimizing IT service delivery. With her comprehensive skill set—ranging from Microsoft Office and remote desktop management to telecommunications—Adia consistently drives innovative solutions that enhance the university’s IT resilience and operational excellence. Her proactive approach and technical acumen make her a vital asset in maintaining UC Berkeley’s secure and efficient digital environment.
IT CLIENT SERVICES – SPECIAL OPERATIONS & SECURITY RESPONSE at University of California, Berkeley in December 2022 to Present
IT CLIENT SERVICES – IN-PERSON DEVICE SUPPORT at Insight Global in March 2021 to December 2022
ICT Technician (5 Star Rating) at Field Nation in January 2018 to March 2021
DATA MIGRATION ENGINEER at CentricsIT in September 2019 to January 2020
LEVEL 2 DESKTOP SUPPORT at BARCLAYS INVESTMENT BANK VIA HCL in February 2019 to September 2019
Information Technology Technician at The Stride Center in September 2018 to July 2019
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The Stride Center, CompTia Network+, August 2026
San José State University, August 1994 to August 2026
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Organization Skills
Internet Security
Project Management
Cybersecurity
Communication
Network Administration
Computer Hardware Troubleshooting
Computer Software
Troubleshooting
Operating Systems
Administration
Microsoft Office
Customer Service
Technical Support
Information Technology
Computer Hardware
Windows
Leadership
Management
Windows 7
Linux
Software Installation
Customer Relationship Management (CRM)
Microsoft Word
Windows 10
Windows Remote Desktop
Asset Management
Mac & PC platforms
Business Process Improvement
Network Troubleshooting
Networking
Laptops
Data Migration
System Deployment
Point of Sale (POS) Systems
Virtual Private Network (VPN)
Computer Repair
Telecommunications
Office 365
Active Directory
Telecommunications Systems
Wide Area Network (WAN)
LAN-WAN
Wireless Technologies
Wireless Networking
iOS
Android
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Discover more about University of California, BerkeleyWhat is Adia Dawson email address?
Email Adia Dawson at [email protected] and [email protected]. This email is the most updated Adia Dawson's email found in 2026.
How to contact Adia Dawson?
To contact Adia Dawson send an email to [email protected] or [email protected]. (updated on February 02, 2025)
What company does Adia Dawson work for?
Adia Dawson works for University of California, Berkeley
What is Adia Dawson's role at University of California, Berkeley?
Adia Dawson is IT CLIENT SERVICES – SPECIAL OPERATIONS & SECURITY RESPONSE
What is Adia Dawson's Phone Number?
Adia Dawson's phone (**) *** *** 237
What industry does Adia Dawson work in?
Adia Dawson works in the Information Technology & Services industry.
Adia Dawson Email Addresses
Adia Dawson Phone Numbers
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