Sr. Manager, Infrastructure and Operations @ Pampered Chef
An innovative, self-directed IT Manager with a progressive record of exceeding client expectations. Have the ability to grasp the complete picture and translate complex business requirements into realistic solutions that can be delivered reliably. A natural leader and mentor with global delivery experience and the ability to motivate and build rapport and credibility within all levels of
An innovative, self-directed IT Manager with a progressive record of exceeding client expectations. Have the ability to grasp the complete picture and translate complex business requirements into realistic solutions that can be delivered reliably. A natural leader and mentor with global delivery experience and the ability to motivate and build rapport and credibility within all levels of an organization. Valued by management, customers and peers by providing astute advice; able to find creative, timely solutions to difficult business needs. Experience with planning and delivering large-scale projects globally on time and within budget. Expert in virtualization options, business requirements development, strategy options and costs, disaster recovery, business continuity, implementation and testing, hardware and 3rd party software implementations.
Specialties: IT Management, Consulting, Solutions Architecture, Disaster Recovery. Advanced knowledge of Microsoft Windows product family; Windows 2012, 2008, 2003. Expert with virtualization, VMware, Redhat and Microsoft. Extensive knowledge of Citrix product line. Administration of Windows, Unix, Linux.
IT Director @ Responsible for all IT functions for Great Lakes Volleyball, Inc., including servers, PC's, email, networking, voice and wireless. Provide tech support, maintenance, IT security and technology guidance to keep the organization focused on volleyball. From October 2007 to Present (8 years 1 month) Aurora, ILEnterprise Manager / Solution Architect @ Enterprise Manager for The City of Chicago and American Red Cross. Responsible for providing leadership to the Network, Unix/Linux, Storage and Windows server teams based on organizational goals and company policy. Recognize business needs and find areas of growth at the client by assisting service delivery managers with identifying new services to offer to the client. Identify unique solutions to fit client needs and budget.
Define, maintain, communicate and execute the enterprise operations, solution engineering, standards & strategy for operational usage across the enterprise for technologies in scope. Providing enterprise architecture solutions for large enterprise organizations. Propose new technologies; develop methodology and documentation to support business objectives. Responsible for taking projects through the complete lifecycle including design, costing, budget approval and DC support. Extensive VMware solutions and disaster recovery/business continuity management at client sites. From September 2012 to August 2015 (3 years) Greater Chicago AreaSolutions Architect & Engineer @ Provide technical leadership and accountable to define, maintain, communicate, implement & execute the enterprise architecture, solution engineering, standards & strategy for its operational usage across the enterprise for technologies in scope. From September 2011 to September 2012 (1 year 1 month) Nuveen InvestmentsSolutions Architect @ Provided open systems solution architecture for enterprise environments including x86, Linux and Unix servers as well as SAN and backup technologies including Oracle and SQL databases and related technologies. From November 2009 to September 2010 (11 months) Dun & BradstreetInformation Management Manager @ Managed 26 direct reports worldwide (India, Mexico, Malaysia, Europe) supporting multiple major clients. Responsible for the engineering, availability and maintenance of over 4000 servers, supported from 10 global data centers, and hundreds of remote sites.
• Developed an internal Software as a Service (SaaS) offering for server virtualization and successfully deployed to clients while generating over $500,000/year in additional revenue.
• Managed a focused team of 40 engineers dedicated to virtualization projects for all of ACS's clients to provide the expertise necessary to implement the best practices and cost savings related to virtualization.
• Personally designed a disaster recovery solution utilizing virtualization and existing Unix hardware saving over $1 million/year in hosting costs alone, while driving the recovery time from 72 hours to four. From April 2006 to March 2009 (3 years) Nike, McDonald's, Allergan, Symetra, SirvaSystem Engineer @ Responsible for server builds, support and configuration for enterprise; server and network monitoring with HP Insight Manager, Microsoft MOM, and custom scripting. From March 2002 to April 2006 (4 years 2 months) Greater Chicago AreaIT Manager @ Provided direction and technical mentoring to the operations team, initiated performance reviews, and defined IT policies and procedures. From 2001 to 2001 (less than a year) Greater Chicago AreaCitrix Engineer @ Principle team lead in the planning and implementation of Windows server upgrades and Citrix/Terminal Services strategies. From 1997 to 2000 (3 years) Greater Chicago AreaField Engineer @ Provided server/desktop hardware and software support. From 1995 to 1997 (2 years) Sergeant @ Supervised personnel with the coordination and execution of mission critical systems. Highly decorated leader in high-conflict situations in Saudi Arabia, Korea and Germany. Served 3 combat tours. From 1987 to 1995 (8 years) Texas, Germany, Saudi Arabia, Korea
Bachelor of Science, Information Technology @ University of Phoenix From 2003 to 2005 William Salmon is skilled in: Linux, Netbackup, VMware, HP Proliant, Windows Server, SAS70, SOX Compliancy, Enterprise Architecture, Solution Architecture, Virtualization, Offshoring, Management, Change Management, Operations Management, xSeries, Blade Technology, Dell PowerEdge Servers, HP Insight Manager, Microsoft Technologies, Data Center, IT Operations, IT Service Management, Citrix, System Administration, IT Management, Servers, Business Continuity, Disaster Recovery, Integration, IT Strategy, Active Directory, ITIL, SAN, Infrastructure, Networking, Unix, VMware ESX, Databases, Hardware, Information Technology
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