Wes Henry
ServiceNow Senior Engineer at Cask | Spokane-Coeur d'Alene Area
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Wes Henry is a seasoned ServiceNow Senior Engineer at Cask, bringing over a decade of extensive experience in leading and mentoring both technical and managerial teams. His expertise lies in the strategic implementation of ServiceNow solutions, where he plays a pivotal role in transforming business processes through technology. Wes specializes in configuring and deploying core ServiceNow applications, including IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and Service Portal, ensuring that organizations can leverage these tools to enhance operational efficiency and service delivery.
In his current role, Wes provides invaluable technical consultation to clients, focusing on aligning their business objectives with the capabilities of the ServiceNow platform. His deep understanding of regulated environments allows him to navigate complex compliance requirements while delivering tailored solutions that meet industry standards. Wes's ability to lead mid to large-scale projects has been instrumental in driving successful outcomes, fostering collaboration among cross-functional teams, and ensuring that project milestones are met on time and within budget.
Wes is not only a technical expert but also a strategic partner to the business, adept at building strong relationships with stakeholders. His skills in leadership, technical documentation, and cost savings strategies have made him a trusted advisor in the field. By leveraging methodologies such as Scrum, he ensures that projects are executed with agility and precision. With a commitment to continuous improvement and innovation, Wes Henry is dedicated to empowering organizations to harness the full potential of the ServiceNow platform, ultimately driving business success and enhancing customer satisfaction.
ServiceNow Senior Engineer at Cask in April 2024 to Present
Director of Information Technology & Application Development at Cerium Networks in May 2023 to April 2024
Director of IT Service Operations at URM Stores Inc in September 2018 to May 2023
Information Technology Manager at Jubilant HollisterStier Contract Manufacturing & Services in June 2016 to September 2018
IT Specialist at North 40 Outfitters - CSWW, Inc. in November 2012 to June 2016
Computer Support Specialist at D.A. Davidson & Co. in March 2011 to September 2012
Simulator Support III / Shift Lead at CAE SimuFlite Inc in July 2004 to July 2009
IT Infrastructure Work Center Supervisor at US Navy in July 1999 to July 2004
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Agile Methodologies
Customer Service Management
ServiceNow Consultation
ServiceNow Development
Data Modeling
Model Training
Deep Learning
Generative AI
Service Desk
Information Technology
Scrum
DevOps
Agile Application Development
Contract Management
Asset Management
Problem Management
Incident Management
ITIL Service Operations
Contract Negotiation
Cost Savings
Coaching & Mentoring
Technical Documentation
Leadership
Business Partner Relations
Project Management
Disaster Recovery
Network Administration
Technical Support
Troubleshooting
Software Installation
Integration
Vendor Management
Business Process Improvement
IT Strategy
Strategy
Customer Experience
Customer Satisfaction
IT Management
IT Service Management
IT Operations
Windows
VMware
Windows Server
Active Directory
Microsoft Exchange
Test Equipment
Proficient in Microsoft Office
Servers
Management
Customer Service
Team Leadership
Network Hardware
Networking
ServiceNow
ServiceNow Administration
IT Operations Management
IT Infrastructure Management
Change Management
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Discover more about CaskWhat is Wes Henry email address?
Email Wes Henry at [email protected] and [email protected]. This email is the most updated Wes Henry email found in 2026.
What is Wes Henry phone number?
Wes Henry phone number is +15092020752 and +14067885893.
How to contact Wes Henry?
To contact Wes Henry send an email to [email protected] or [email protected]. If you want to call Wes Henry try calling on +15092020752 and +14067885893. (updated on October 29, 2024)
What is Wes Henry net worth?
Wes Henry has an estimated net worth of $75,000 to $99,999
What company does Wes Henry work for?
Wes Henry works for Cask
What is Wes Henry's role at Cask?
Wes Henry is ServiceNow Senior Engineer
What industry does Wes Henry work in?
Wes Henry works in the Telecommunications industry.
Wes Henry Email Addresses
Wes Henry Phone Numbers
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