Engineering Manager, Okta Application Network @ WE ARE HIRING!!! Please reach out to me if you are an awesome java developer/architect (no recruiters please) Manage Okta Application Network From October 2012 to Present (3 years 3 months) San Francisco Bay AreaProgram/Product Leader @ Partner with business customers to define technology road-maps for web, customer service and sales departments. Lead cross-functional teams to execute large and complex programs. Present plans, status, business-cases and road-maps to the executive management (CTO/CIO/VPs) Example Work Successfully managed a customer service modernization program to deliver a CRM product for 2000 Reps that service 6M customers across two multi-billion dollar divisions. - Led requirement definition and prioritization for customer service processes, web-service APIs, and user-interface. - Led product road-map and strategy, release definition, and design of critical product features - Built effective relations with cross-functional teams (operations, marketing, legal etc) to deliver a high quality product on-time and in-budget. - Successfully defined and executed various program functions (change management, dependency management, marketing and communication). From May 2009 to October 2012 (3 years 6 months) Technical Manager/Sr Architect @ - Managed delivery and provided oversight for the solution delivery at F500 accounts for Java/SOA/BPM/Cloud/Security related projects. - Led workshops at customer-sites and delivery of high-value added services in pre-sales and post-sales stages. - Identified and executed on cross-sell and up-sell opportunities. - Managed super-critical escalation situations from existing customers. - Introduced a first ever HIE solution to market. - Represented Sun on the NHIN core architecture team. - Helped develop offshore delivery competency. - Led solution factory and expert services framework development. From May 2004 to April 2009 (5 years) Project Manager/Senior Member of Technical Staff @ EAI product development. From January 2001 to April 2004 (3 years 4 months) Senior Member Of Technical Staff @ Product Development(ERP/EAI/BPM/), Project Management, Outsourcing, Technology Consulting(ATT Wireless, Pacificare Health Systems, ConAgra) From September 1998 to June 2000 (1 year 10 months) GT(Graduate Trainee) @ Process optimization, cycle time studies, system development, process redesign From July 1997 to August 1998 (1 year 2 months)

MBA (Honors), Marketing and Finance @ University of California, Los Angeles - The Anderson School of Management From 2007 to 2011 Bachlors of Technology, Engineering @ Indian Institute of Technology (Banaras Hindu University), Varanasi From 1993 to 1997 Vivek Laddha is skilled in: SaaS, Product Development, E-commerce, Telecommunications, Quality Assurance, ERP, Financial Services, Customer Experience Management, Healthcare, Web Marketing, Enterprise Software, SOA, Enterprise Architecture, Product Management, Cloud Computing