Viswakanth Mula

Q: What is Viswakanth Mula email address?

Email Viswakanth Mula at vk_mula@yahoo.com and vmula@deloitte.com. This email is the most updated Viswakanth Mula's email found in 2026.

Q: How to contact Viswakanth Mula?

To contact Viswakanth Mula send an email to vk_mula@yahoo.com or vmula@deloitte.com. (updated on August 27, 2022)

Global Program Manager at eBay | Dallas-Fort Worth Metroplex

About Viswakanth Mula

Viswakanth Mula is a Principal Technical Program Manager at eBay, where he plays a pivotal role in orchestrating complex, multi-million dollar projects that leverage cutting-edge technologies in data analytics, cloud computing, and data management. Currently, as the Global Program Manager, Viswa is spearheading the ambitious migration of eBay's Contact Center from traditional platforms like Genesys On-Prem and Avaya to the innovative Genesys Cloud CX. This strategic initiative not only enhances operational efficiency but also positions eBay to better serve its customers through advanced capabilities such as Inbound/Outbound Voice, DTMF IVR, and Natural Language IVR.

Viswa's expertise in data strategy and architecture is instrumental in this transition, as he meticulously evaluates and selects cloud contact center solutions. His recent efforts include conducting a comprehensive Request for Information (RFI) from 12 leading cloud contact center providers and a subsequent Request for Proposal (RFP) from six finalists, ensuring that eBay's selection of Genesys aligns with its rigorous evaluation criteria. His proficiency in data platform modernization—encompassing Data Lakes, Enterprise Data Warehousing, and Data Governance—enables him to integrate robust analytics and reporting capabilities into the new system, ultimately driving data-driven decision-making across the organization.

With a strong foundation in Agile methodologies and project management, Viswa excels in fostering collaboration among cross-functional teams, ensuring that projects are delivered on time and within budget. His skills in user acceptance testing and cloud computing further enhance his ability to lead transformative initiatives that not only meet but exceed stakeholder expectations. As eBay continues to evolve in the digital landscape, Viswa Mula remains at the forefront, leveraging his extensive experience to drive innovation and operational excellence.

Viswakanth Mula Work

Global Program Manager at eBay in December 2022 to Present

Principal Technical Program Manager (Teradata to Snowflake Data-Migration) at Liberty Mutual Insurance in February 2021 to December 2022

Data Analytics and Cloud Manager/Architect (Specialist Master) in "Strategy & Analytics" Offering at Deloitte Consulting in April 2018 to January 2021