Tracy Duncan
Senior Director PMO at ResultsCX | Melissa, Texas, United States
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Tracy Duncan serves as the Senior Director of the Project Management Office (PMO) at ResultsCX, where she leverages her extensive expertise in project management and strategic planning to drive operational excellence across a globally dispersed team. Under her leadership, the PMO has successfully navigated complex client needs, ensuring seamless transitions for new clients and the expansion of existing business lines. Tracy’s role is pivotal in orchestrating site changes, seasonal ramps, and overall business growth, showcasing her ability to adapt to the dynamic demands of the customer experience industry.
One of Tracy's key achievements has been the establishment and development of the Associate Project Manager team, which has significantly enhanced the organization’s capacity to deliver on client expectations while fostering a culture of collaboration and continuous improvement. Her commitment to staff development and employee training has not only empowered her team but has also contributed to the overall success of ResultsCX in meeting its strategic objectives.
Tracy’s proficiency in change management, process development, and organizational development positions her as a thought leader in the industry. She is adept at utilizing innovative project management methodologies to streamline operations and enhance productivity. Additionally, her strong public speaking and motivational skills enable her to effectively communicate vision and strategy, inspiring her team to achieve exceptional results. As Tracy continues to drive initiatives that align with the company’s forward-thinking ethos, she remains dedicated to fostering an environment where teamwork and excellence thrive, ultimately enhancing the customer experience and delivering value to clients.
Senior Director PMO at ResultsCX in May 2018 to Present
Project Manager - Sales and Marketing Integration at It Works! Global in June 2016 to May 2018
Training Manager at Gaggle in August 2010 to June 2016
Regional Sales Manager - Product Owner at BLI Messaging in May 2008 to May 2010
Director of Programs at Customer Care Institute in July 2005 to May 2008
Teacher at Cobb County Schools in June 1992 to July 2005
Realtor (Part-Time) at Harry Norman, Realtors in May 1998 to December 2002
Store Manager at Jacadi in June 1996 to June 1998
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Stakeholder Management
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Event Management
Sales Management
Conferences
Creative Writing
Organizational Development
Time Management
Travel Management
Training
Leadership
Coaching
Project Management
Curriculum Design
Teaching
Educational Leadership
Technology Integration
Instructional Design
Classroom
Educational Technology
Adult Education
Teamwork
Newsletters
Team Leadership
Social Media
Account Management
Staff Development
Marketing Strategy
Sales
Employee Training
CRM
Marketing
Management
Public Speaking
Team Building
Strategic Planning
E-Learning
Leadership Development
Mentoring
Event Planning
Fundraising
Program Management
Strategy
Microsoft Office
New Business Development
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Discover more about ResultsCXWhat is Tracy Duncan email address?
Email Tracy Duncan at [email protected] and [email protected]. This email is the most updated Tracy Duncan email found in 2026.
What is Tracy Duncan phone number?
Tracy Duncan phone number is +17703550307 and +14078644111.
How to contact Tracy Duncan?
To contact Tracy Duncan send an email to [email protected] or [email protected]. If you want to call Tracy Duncan try calling on +17703550307 and +14078644111.
What company does Tracy Duncan work for?
Tracy Duncan works for ResultsCX
What is Tracy Duncan's role at ResultsCX?
Tracy Duncan is Senior Director PMO
What industry does Tracy Duncan work in?
Tracy Duncan works in the Outsourcing And Offshoring Consulting industry.
Tracy Duncan Email Addresses
Tracy Duncan Phone Numbers
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