Tim Meikle
Senior Service Delivery Manager at Gamma | Greater Cambridge Area
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Tim Meikle is a highly skilled Senior Service Delivery Manager at Gamma, where he plays a pivotal role in enhancing the company's operational efficiency and service quality. With a wealth of experience in Information Technology and Service Delivery, Tim is adept at collaborating with Technology Development Teams to craft and implement robust Service Delivery and Programme Management strategies. His expertise lies in leading cross-functional teams through complex projects, ensuring seamless integration of development, operational, and product teams within an agile framework.
One of Tim's key projects at Gamma involved spearheading process improvements that significantly enhanced operational readiness across all Gamma Operational Teams. By leading Business Analysts in conducting comprehensive Operational Readiness Impact Assessments, he ensured that all stakeholders were aligned and prepared for new initiatives. His commitment to fostering a culture of continuous improvement has resulted in streamlined processes and elevated service levels, ultimately driving customer satisfaction.
Tim’s proficiency in change control, vendor management, and service operations is complemented by his strong analytical skills and a deep understanding of ISO 27001 standards. He is passionate about leveraging Business Intelligence (BI) to inform decision-making and enhance service delivery metrics, ensuring that SLAs are consistently met or exceeded. With a focus on continuity management and customer service excellence, Tim Meikle is dedicated to empowering his teams to achieve their goals, making him an invaluable asset to Gamma and the broader IT landscape.
Senior Service Delivery Manager at Gamma in December 2020 to Present
Managing Director at Meikle Consulting Limited in April 2020 to December 2020
Global Service Delivery Consultant - IT Service Continuity at Johnson Matthey in November 2019 to March 2020
Senior IT Service Delivery Manager - Consultant at Johnson Matthey in April 2019 to November 2019
Business Continuity and Operational Risk Consultant at The Cambridge Building Society in November 2018 to April 2019
Senior Service Delivery Manager - End User Experience at ARM in November 2015 to October 2018
Group Business Continuity and Disaster Recovery Manager at Monitise in February 2014 to October 2015
Global Head Of Support Services at Monitise in July 2010 to February 2014
Head Of Technical Services at Maxima - Support Enabled Service in September 2009 to July 2010
Head Of Support Services at Rakuten in November 2006 to February 2009
EMEA Service Desk Manager at Cadbury Schweppes Bottling Group in April 2006 to October 2006
Head of Information Technology Services at Roche in January 2003 to January 2006
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University of Phoenix, Bachelor of Science
San Jose State University, in; Associates Degree
San Jose State University, Bachelor of Arts (B.A.)
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Mitigation Strategies
Attention to Detail
People Management
Stakeholder Management
Stakeholder Engagement
Stakeholder Workshops
Stakeholder Relations
Reporting & Analysis
Early-Stage Startups
Start-ups Management
Service Center Operations
Change Control
Problem Management
Major Incident Management
Critical Incident Stress Management
Managed Services
Mobile Applications
Internet Banking
Vendor Management
Third-Party Vendor Management
Data Center Management
Oracle Database
Data Center Operations
Partner Relationship Management
External Audits
Customer Service
24x7
Follow the Sun Support
Europe, the Middle East, and Africa (EMEA)
Rationalisation
Business Intelligence (BI)
Enterprise Software
Microsoft Office
ServiceNow
Program Management
Operations Management
SIAM
Risk Management
Regulatory Compliance
Banking
Documentation
ISO 22301
ISO 27001
Management Consulting
ITIL Process Implementation
Senior Stakeholder Management
Business Process Improvement
UCaaS
Coaching & Mentoring
Strategic Planning
Leadership
Analytical Skills
Communication
ITIL
Service Delivery
IT Service Management
Incident Management
Business Continuity
Disaster Recovery
Risk Assessment
Risk Analysis
Financial Services
Data Center
Technical Support
Agile Methodologies
Business Intelligence
CRM
Cloud Computing
Project Management
Software Development
Product Management
SLA
IT Management
IT Operations
Infrastructure
Change Management
Servers
Microsoft Exchange
Team Leadership
Coaching
Management
Business Continuity Planning
Continuity Management
Business Resilience
Business Impact Analysis
Service Continuity
Help Desk Support
Relationship Management
Capacity Planning
Transition Management
Business Relationship Management
IT Strategy
Project Delivery
Consulting
Information Technology
IT Service Delivery
Service Desk
Service Improvement
Service Level Management
Service Operations
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Discover more about GammaWhat is Tim Meikle email address?
Email Tim Meikle at [email protected], [email protected] and [email protected]. This email is the most updated Tim Meikle's email found in 2026.
How to contact Tim Meikle?
To contact Tim Meikle send an email to [email protected], [email protected] or [email protected]. (updated on December 04, 2023)
What company does Tim Meikle work for?
Tim Meikle works for Gamma
What is Tim Meikle's role at Gamma?
Tim Meikle is Senior Service Delivery Manager
What is Tim Meikle's Phone Number?
Tim Meikle's phone +44 ** **** *596
What industry does Tim Meikle work in?
Tim Meikle works in the Information Technology and Services industry.
Tim Meikle Email Addresses
Tim Meikle Phone Numbers
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